Property & Casualty Insurance SME

About the Role

We are looking for a Subject Matter Expert (SME) with experience in Non-Life Insurance and a BPO/Contact Center environment to support a Property & Casualty insurance account.

What We're Looking For

Non-Life Insurance experience (Property & Casualty, Auto, Home Insurance)

BPO / Contact Center experience

Background in policy servicing, billing, policy administration, or customer support

Strong communication and customer service skills

Detail-oriented with the ability to manage policy inquiries and customer concerns

Qualifications

• College graduate with at least 12 months contact center experience, OR
• Completed at least 2 years in college with 18 months BPO experience
• Experience in insurance operations, policy servicing, or related customer support functions is highly preferred

What We Offer

Competitive salary package

HMO and medical benefits

Retirement plan

Career growth and development opportunities

Dynamic and collaborative work environment