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InsideOut

Projects & Content Operations Assistant

3-5 Years
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  • Posted 7 days ago
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Job Description

IMPORTANT - Watch this quick Loom video on how to get hired:

https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0

C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.

PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH

JOB TITLE

Projects & Content Operations Assistant

JOB ID

GABDEE1

INDUSTRY

Digital Media, Content Creation, and Online Education

LOCATION

LATAM / PH / South Africa

JOB STATUS

Part Time Contractor (15 to 20 hours a week)

WORK SCHEDULE

Flexible Monday through Friday distributed across mornings and afternoons (EST)

SALARY

PH - Up to $8

LATAM $8 - $10

South Africa - Up to $15

TARGET START DATE

ASAP

ROLE OVERVIEW

About the Client:

The client is a well-established digital content creator and entrepreneur with over six years of experience building a personal brand and digital product ecosystem. Their business focuses on travel, digital nomad resources, and educational content, supported by a growing portfolio that includes newsletters, e-books, courses, a SaaS startup, and brand collaborations. The team operates in a fast-paced, highly asynchronous environment, leveraging tools like Notion, Canva, and Google Workspace to manage operations, content, and strategic growth initiatives.

About the Role:

The client is seeking a highly proactive and experienced Virtual Assistant who can operate as a true generalist across content, operations, and project coordination. This role is ideal for someone who thrives in a self-managed environment, takes full ownership of tasks, and can independently drive projects forward with minimal oversight. You will support day-to-day operations, content execution, and brand growth initiatives while collaborating with a small, agile team. The role requires strong judgment, initiative, and the ability to balance multiple priorities in a dynamic, creator-led business.

Key Responsibilities

Project Coordination

  • Support coordination across team members and ongoing initiatives
  • Track deliverables and follow up to ensure deadlines are met
  • Provide regular updates on project status and flag potential delays
  • Create metric reports and other similar reports using AI tools
  • Develop quarterly goals/KPIs review and project manage any action items related to said review

Administrative & Operations Support

  • Assist with onboarding new team members, including contracts and documentation
  • Create and maintain SOPs and internal documentation
  • Schedule meetings and manage calendars
  • Manage communication channels such as WhatsApp group chats
  • Track tasks, deadlines, and project progress using Notion or similar tools
  • Conduct research and support ad hoc operational needs
  • Maintain dashboards and track key metrics or analytics
  • Assist with preparing agendas and running weekly team meetings
  • Build systems and AI agents to maximize workflow efficiency

Content & Copywriting

  • Draft and schedule monthly newsletters and email campaigns
  • Convert voice notes and outlines into polished email drafts and social captions
  • Write and update blog posts, landing pages, and website content
  • Support the creation of digital products such as e-books and courses

Graphic Design & Content Support

  • Create and update visual assets for newsletters, social media, and digital products
  • Maintain consistency across brand visuals using existing templates
  • Update and improve existing digital products as needed

Brand Growth & Partnerships

  • Research and identify collaboration opportunities with brands, podcasts, and media outlets
  • Prepare and submit applications for grants, speaking engagements, and partnerships
  • Track deadlines and ensure all materials are submitted on time
  • Maintain and update the client's press and visibility assets

Qualifications & Skills

Must

  • 3+ years of experience as a Virtual Assistant, Operations Assistant, or similar role
  • Strong experience in copywriting and written communication
  • Strong experience in project management
  • Proficiency with AI tools (ChatGPT, Claude, etc.), Notion, Google Workspace, Canva, and WhatsApp
  • Experience working in remote, asynchronous environments
  • Strong organizational and time management skills
  • Ability to work independently with minimal supervision
  • Availability aligned with EST working hours with flexible scheduling across the day

Preferred

  • Experience supporting content creators, personal brands, or digital businesses
  • Experience working with neurodivergent entrepreneurs
  • Familiarity with email marketing platforms such as ConvertKit or similar tools
  • Basic understanding of digital marketing, brand growth, and partnerships
  • Experience with project management or coordinating small teams
  • Exposure to tools like Xero or similar administrative platforms

Personality Traits

  • Highly proactive and self-starter with a strong sense of ownership
  • Strong problem-solving mindset with the ability to figure things out independently
  • Direct, clear, and efficient communicator
  • Detail-oriented and highly organized
  • Solution-oriented with the ability to suggest improvements and ideas
  • Comfortable receiving and applying direct feedback
  • Takes pride in their work and maintains high standards without constant oversight
  • Highly online and in-tune with Zillennial trends and culture

More Info

About Company

Job ID: 146994923