Discover your 100% YOU with MicroSourcing!
Position:
Project Specialist
Work setup & shift:
Onsite (Eastwood/Paranaque) | Night Shift Schedule
Why join MicroSourcing
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses*
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Responsibilities
- Conduct a comprehensive 3-week training program to equip team members with essential skills for project success.
- Triage tickets by type and scope, efficiently categorizing and prioritizing tasks for swift resolution.
- Create working orders (WOs) to initiate and manage the workflow for project tasks, ensuring seamless project execution.
- Ensure the timely creation and booking of projects, maintaining precise records for organizational efficiency.
- Pull Operation Support System (OSS) logs and the latest Radio Frequency Design Solution (RFDS) to inform project decisions and updates.
- Conduct thorough checks for needed materials, ensuring the availability of necessary resources for seamless project execution.
- Request AT&T seed stock from the warehouse to support project requirements.
- Provide Tier 1 support for the crews, offering assistance and guidance as needed to ensure project success.
- Submit project closeout documentation in MDAT (Project Management Tool) to ensure the proper completion of projects.
- Request purchase orders (POs) from Project Control to facilitate the procurement process.
- Ensure timely client invoicing, adhering to billing schedules and maintaining accurate financial records.
- Track progress on-site, monitoring key indicators to assess project advancement and identify areas for improvement.
- Submit invoices in ACAS (Accounting and Contract Administration System) for accurate financial record-keeping.
- Provide milestone updates to keep stakeholders informed of project achievements and progress.
- Collaborate closely with the Project Manager, assisting with daily activities to contribute to the overall efficiency of project management.
- Handle phone calls effectively, demonstrating the ability to work in a call center-centric environment as needed for project communication and coordination.
Qualifications
About You:
- You have a track record of completing work with a high level of quality
- You have a knack for figuring out hard problems and enjoy a hands-on approach to your work
- You enjoy getting your hands dirty with your team
- You have project management skills and the ability to resolve complex problems and issues
- You have strong Microsoft Word and Excel experience
- You have a construction background
- You have a strong customer service skills
- You have purchasing experience
- You have Norad and Oracle experience, a huge plus
- Possess Telecom experience
- You're skilled in organizing resources, establishing priorities, and working effectively at all levels in a collaborative team environment.
Key Requirements
- Telecom experience (required – especially for tower-related work)
- Project tracking/management experience
- Strong communication skills (8+/10; must confidently communicate with U.S.-based vendors)
- Advanced proficiency in Microsoft Office Suite (especially Excel – 7/10 or higher)
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
