OPERATIONS COORDINATOR
Role Level: Operations Coordinator
Schedule: Full-time, Remote
Join Solver for Long-Term Career Growth
Build a long-term career with a global, industry-leading technology company.
Solver is a leading cloud-based extended financial planning & analysis (FP&A) platform trusted by high-growth startups and Fortune 500 companies worldwide. Our solutions help organizations make smarter, faster decisions through modern planning, reporting, and analytics.
Solver is seeking an
Operations Coordinator to join our Consulting team and support operational and project coordination activities. In this role, you will provide administrative and operational support across project setup, billing processes, documentation, scheduling, and reporting. You will help ensure projects are executed in alignment with contract terms, timelines, and internal processes.
This position is designed for early-career professionals building experience in operations and coordination. You will work under close supervision while developing proficiency in operational systems, billing workflows, and cross-functional collaboration.
What You'll Do (Key Responsibilities)
Project Setup & Documentation
- Create and configure new projects in Replicon, ensuring accurate project structure, billing rates, codes, budgets, resources, and timelines.
- Maintain organized project folders and ensure Statements of Work and Change Orders are stored correctly.
- Validate that all required documentation is completed before project kickoff or scope changes.
Billing & Financial Coordination
- Own daily, weekly, and monthly billing activities including reviewing consultant time, approving billable entries, and preparing billing batches.
- Coordinate with Accounting to ensure invoices are accurate and issued on time.
- Identify potential billing issues early and escalate to Project Managers or department leaders as needed.
Operations & Communication
- Monitor and triage the operations inbox daily to ensure customer requests, project updates, and internal inquiries are addressed promptly.
- Manage DocuSign envelopes for Statements of Work, change orders, and other operational documents, tracking status and signatures.
- Act as a central communication point between consultants, Project Managers, Sales, Customer Success, and other stakeholders.
Project Coordination & Reporting
- Support Project Managers with consultant scheduling and availability coordination.
- Gather project updates and consolidate information for status reporting.
- Monitor project timelines and activities, flagging risks, delays, or documentation gaps.
Process Support & Improvement
- Contribute to operational process improvements, templates, reporting, and internal documentation.
- Support earned value tracking, budget review, cost analysis, and change-of-scope impact analysis as directed.
What We're Looking For
- Bachelor's degree or international equivalent, or relevant operations or project coordination experience.
- At least 1-3 years of experience in operations, project coordination, PMO, or a related role.
- Strong organizational skills with high attention to detail.
- Customer service mindset with the ability to respond professionally to internal and external stakeholders.
- Proven problem-solving skills and ability to analyze information and recommend solutions.
- Strong interpersonal skills with the ability to collaborate across teams and manage competing priorities.
- Clear and effective written and verbal English communication skills.
- Ability to work under close supervision while developing operational and coordination skills.
