Project Manager

Position overview

As a WFM Project Manager you plan, organize and execute Workforce Management projects to implement new processes and tools, ensuring they are completed on time, within scope and budget. You provide guidance, remove roadblocks and ensure quality standards are met. Your support proper change management to encourage the smooth transition and adoption.

Key responsibilities

Establish project milestones, timelines and resource allocation

Monitor the progress of assigned task, quality, return of investment/ equity and cost effectiveness

Identify and flag risks and roadblocks to mitigate and resolve them

Prepare and present regular updates of the status and changes within the project

Create and improve processes for the project lifecycle that aim to find efficiencies

Ensure proper stakeholder management, communication and coordination of training to drive buy-in, encourage adoption, and facilitate a smooth transition

Core competencies

Giving support, focusing on customers, embracing technology, managing self-development

Leadership competencies

N/A no people management accountabilities

Functional competencies

Expertise in project management methodologies/ tools and change management techniques

Knowledge of project budget management and general risk management

General expertise in Workforce Management

Strong stakeholder management skills

Ability to adapt to changing priorities and work effectively under pressure

Ability to solve complex problems, taking a new perspective on existing solutions and exercising judgment based on the analysis of multiple sources of information

Qualifications

3-5 years of work experience in project management, fostering collaboration and influencing cross functional teams

Bachelor's degree in Business Administration, Industrial Engineering, or related fields

Professional certification such as PMP

B2 level English