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  • Posted 11 hours ago
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Job Description

  • Manage post-sales operation.
  • Manage subordinate staff in the day-to-day performance of their jobs.
  • Manage the design, deployment, operation, and support of network infrastructure for projects to ensure timely delivery.
  • Manage Project and control their budgets, and manage expenditures to ensure cost-effective network solutions.
  • Meet customers to discuss system requirements, design, requirements and specifications.
  • Collaborate and support the Sales team and Project Managers/Engineers, assist with tender proposals for successful project outcomes.
  • Maintain, Install, diagnose, troubleshoot, and oversee the use of Local Area Network (LANs), Wide Area Network, Network Firewall, workstation, server, storage, wireless, CCTV cameras, access control and other peripheral equipment.
  • Perform firmware upgrade and implement network traffic security, monitor software and optimize network performance.
  • Perform critical tasks such as network migration, data backups, firmware upgrades, and recovery operations.
  • Provide support and assistance with clients both electronically and in-person to determine problems and resolve them in a timely manner.
  • Consult user guides, technical manuals and other documents to research and implement solutions.
  • Conduct testing and evaluation of new technologies to assess their viability and potential benefits.
  • Perform basic and advance scripting tasks to automate the process and improve efficiency.
  • Involvement in the development and growth of colleagues to foster a collaborative and knowledge-sharing work environment
  • Candidate must possess at least Bachelor's/College Degree Technical or IT related course such as (Computer Engineering, ECE, IT, Computer Science)
  • Supervisory/ 5 years & up experience employee specialize Technical support
  • Solid background systems development, product research and testing

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Key Skills

Recovery operations

Firmware upgrade

Network Firewall

Data backups