Job Description:
- Conduct deep-dive analysis of operational data to identify improvement opportunities across first mile, middle mile, and last mile processes.
- Develop clear, structured recommendations and business cases to address operational and strategic challenges.
- Partner closely with Operations, Tech, and external stakeholders to design, pilot, and implement solutions.
- Drive selected projects end-to-end, including timeline management, stakeholder alignment, and progress tracking.
- Build and maintain dashboards, tools, and reports to monitor key metrics and proactively surface issues.
- Present findings and recommendations to senior stakeholders to support decision-making.
- Benchmark practices against industry peers and contribute to shaping SPX's network strategy.
Requirements:
Educational Background & Certifications Requirement
- Bachelor's Degree in Engineering, Business, Economics, or related fields
Experience Requirement
- 2-4 years of experience in business analysis, operations strategy, or process improvement roles in logistics, e-commerce, technology, or similar sectors (industry experience preferred but not required)
- Strong analytical skills, with the ability to extract and interpret complex datasets.
- Excellent problem structuring and critical thinking skills.
- High ownership mindset and a bias for action.
- Proficiency in SQL (joins, aggregations, time-based functions) and building data visualization dashboards is preferred but not mandatory.
- At minimum, you should be comfortable using Excel or Google Sheets to analyze data, build reports, and solve problems.
- Strong communication skills, with the ability to simplify complex findings and influence stakeholders.
- Comfortable working in fast-paced, ambiguous environments and driving clarity among cross-functional teams.
- Familiarity with logistics, fulfillment, or e-commerce operations is an advantage.
