Project Manager (Pooling)

Position:

(IT) Project Manager

Work set up:

On-site (IT Park, Cebu City) | Corporate Support (in-house)

Scope:

We are seeking a highly experienced Project Manager to oversee multiple large-scale IT projects and manage the overall project schedule. This role involves full life-cycle project implementation from inception through to handoff to support. The candidate must work seamlessly with operational and technical leadership, business and IT stakeholders, as well as engineers and developers. A strong customer-focused attitude and the ability to thrive in a team environment are essential.

Responsibilities:

• Lead strategic project implementations from contract initiation through build completion.
• Engage all necessary functional areas of the business by gathering required data.
• Communicate with customers to define and deliver technical specifications for projects.
• Take overall project ownership, including scoping, creating project plans, establishing milestones, and managing engineering resources.
• Manage daily project tasks, including communications, risk management, testing scripts, issue logs, and act as a liaison between engineering resources and customer expectations.
• Participate in sprint planning meetings with technical engineers and developers.
• Ensure high customer satisfaction while pushing projects to completion.
• Assist peers with high-risk projects mid-stream to resolve complex customer situations and drive projects to successful completion.
• Manage and update project details using various PM tools.
• Serve as a liaison between internal and external technical and non-technical teams.
• Keep internal stakeholders and executive leadership informed of project status updates and key issues.

Qualifications:

• Bachelor's degree or equivalent professional experience managing technology and/or software engineering projects.
• 3+ years of experience managing technology and process implementation projects.
• Experience in IT Infrastructure projects such as telecom deployments and IT network setup for new buildings or new lines of business.
• Experience with enterprise-level software deployment projects.
• Strong analytical and facilitation skills.
• Ability to work independently with minimal supervision.
• Strong written and verbal communication skills.
• PMP, CSM, CSPO, or other project certifications preferred.
• Proven vendor management skills.
• Excellent attitude and ability to work with all levels of business and IT management.
• BPO experience preferred.