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Project Manager
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Project Manager
IBEX Global Solutions (Philippines) Inc.- Posted a month ago
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Job Description
Overview
We're looking for a PMO Manager to lead the successful launch of new client programs (new logos) across the organization. This role is responsible for managing projects from client handoff through implementation and stabilization, ensuring every launch is delivered on time, within scope, and ready for operational success.
You'll work closely with Sales, Operations, WFM, Training, HR, IT, Facilities, and Client Services to coordinate all aspects of new program launches before transitioning ownership to Operations after the stabilization period.
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About Company
Skills:
Service Delivery, Customer Success, Jira, It Operations, Performance Monitoring, Global Service Provider Experience, Cross-Functional Collaboration, Process Improvement, Program Management, Analytics Platforms, Technology, Enterprise Client Partner Management, Technical Support, Account Management, Resource Planning, Forecasting, Telecommunications, Reporting, Partner Onboarding, Client Services, Project Management, Project Tracking, Data Analysis, Escalation Risk Management
Skills:
, documenting technical solutions and support procedures, UKG Pro Workforce Management, project management tools and software, diagnosing and resolving software issues within enterprise applications, workforce management principles and software support methodologies, project management methodologies
Skills:
security tools , Documentation
Skills:
Scrum, Agile, project delivery methods, network segmentation, cloud environments, Zscaler suite, network access controls, Azure networking, SD-WAN, identity-based access control, private WAN reduction, Enterprise network transformation, LAN standardisation, structured governance frameworks
Skills:
Confluence, Jira, Cloud platforms, Hosting, Enterprise technology environments, Infrastructure, Regional technology projects