We are seeking a results-driven Project Manager to lead and coordinate technical project delivery between our clients and internal development teams. This role is critical to ensuring that business requirements are translated into executable technical solutions and that client expectations are met with speed, clarity, and precision. The ideal candidate will possess a strong foundation in technology, excellent communication skills, and preferably hands-on experience in payments processing or fintech.
What You'll Be Doing
Project Ownership & Coordination
- Own and manage end-to-end delivery of technical projects from requirements gathering through launch and post-launch support.
- Serve as the central point of contact between external clients and internal engineering teams.
Client Engagement & Requirements Management
- Collaborate directly with clients to gather, document, and validate business and technical requirements.
- Translate client needs into clearly structured tickets, technical documentation, and timelines for development teams.
- Manage expectations and ensure alignment between client goals and technical feasibility.
Development Team Coordination
- Facilitate sprint planning, prioritization, and internal stand-ups in coordination with engineering leads.
- Track task completion, dependencies, blockers, and ensure delivery milestones are met.
- Ensure that technical solutions are implemented according to client specifications and security/regulatory standards (e.g., PCI DSS).
Payments Domain Expertise (Preferred)
- Understand payment workflows, transaction lifecycles, settlement flows, and relevant industry protocols (e.g., ISO 8583, card schemes, e-wallets, QR rails) is an advantage.
- Support development and integration of payment APIs, payment gateways, and merchant systems.
Communication & Reporting
- Provide timely updates to clients and internal stakeholders on project status, risks, and dependencies.
- Prepare and maintain detailed project documentation, status reports, and timelines.
- Escalate delays or scope creep appropriately, with risk mitigation plans.
Minimum Qualifications
What We're Looking For
- Minimum of 3–5 years of project management experience, preferably in a technology or fintech company.
- Strong technical literacy—able to understand APIs, system integrations, and developer workflows (not necessarily a coder but technically fluent).
- Excellent communication and interpersonal skills; adept at client engagement and internal coordination.
- Familiarity with Agile/Scrum methodologies and modern project management tools (e.g., Jira, Confluence).
- Strong organizational skills and attention to detail, capable of managing multiple projects in parallel.
Bonus Points For
- Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field.
- Experience in the payments industry, particularly in acquiring, issuing, gateways, or payment orchestration platforms.
- Familiarity with PCI DSS, ISO 20022, ISO 8583, EMV standards, or other payments-related technical frameworks.
- Past experience working with fintech APIs or merchants integrating payment systems.
- Scrum Master certification, PMP, or other project management credentials.
