Project Management QA Specialist

Project Management QA Specialist

Apply here:

https://airtable.com/apptKNJYktCwJsR35/shrnmzRyiyTqLPuRL

Applications submitted outside of this form will not be considered.

About Good Boi Marketing

Good Boi Marketing helps dog groomers and dog daycares generate more leads, book more appointments, and grow their businesses through proven marketing systems.

We're looking for an organized and dependable Project Management & QA Specialist to help keep client projects moving smoothly and ensure work is completed accurately.

Role Overview

This role focuses on project coordination, organization, and quality checks.

You'll help manage client onboarding, track project progress, review completed work, and make sure requests are routed to the right team members. Your goal is to help keep projects on schedule and ensure clients have a great experience.

Key Responsibilities

Client Onboarding

• Review onboarding forms and submitted information
• Follow up for missing assets or access
• Coordinate setup tasks with the team
• Help ensure clients are ready for launch

Project Management

• Create and organize tasks
• Assign work to the appropriate team members
• Track project progress and deadlines
• Follow up on outstanding items
• Keep project boards and trackers updated

Quality Assurance

• Review completed work using checklists
• Verify setups, forms, calendars, automations, and client requests
• Identify missing details or potential issues
• Communicate findings clearly to the team

Client Request Coordination

• Organize incoming client requests
• Route requests to the correct team member
• Track completion and follow up when needed
• Help ensure requests don't fall through the cracks

Call Center & Lead Follow-Up Checks

• Review lead response activity
• Monitor appointment booking performance
• Identify missed follow-ups or process gaps
• Report findings to leadership

Tools You May Use

Experience with some of these tools is helpful:

• Slack
• Google Drive
• Google Sheets
• Go High Level
• ClickUp, Asana, Trello, Monday, or similar tools
• Loom
• CRM platforms
• Call tracking software

What We're Looking For

• Organized and detail-oriented
• Strong written communication skills
• Comfortable following processes and checklists
• Proactive with follow-up
• Able to manage multiple projects at once
• Reliable and accountable
• Comfortable working remotely
• Willing to ask questions when needed

Great Fit If You

• Enjoy keeping projects organized
• Like making sure tasks get completed
• Notice small details others miss
• Are comfortable coordinating with team members
• Enjoy operations and project management work
• Want to grow with a marketing agency

Schedule

• Remote position
• Full-time preferred
• Monday–Friday availability preferred
• Some overlap with U.S. business hours required

Please include your time zone and availability in your application.

Compensation

Compensation depends on experience and availability.

Expected starting range:

• Around $8 USD/hour for experienced offshore candidates
• Higher compensation may be available for candidates with strong project management or agency operations experience

Benefits

• Remote work
• Flexible environment
• Long-term growth opportunities
• Clear systems and processes
• Opportunity to grow into larger operations or client success roles

Hiring Process

1. Application review
2. Short screening questions
3. Interview
4. Paid test task or trial period
5. Final decision

How to Apply

Complete the application form here:

https://airtable.com/apptKNJYktCwJsR35/shrnmzRyiyTqLPuRL

We review applications on a rolling basis and look forward to hearing from you.