Project Management Officer

3-5 Years

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Early Applicant

Job Description

Provide strategic oversight for ongoing linguistic projects to ensure timely delivery to clients.
Establish and enforce project governance frameworks, policies, and best practices
Manage the Triple Constraint: balancing project scope, budget, and aggressive timelines without compromising linguistic integrity.
Identify potential issues and implement corrective actions proactively
Review project plans, reports, and key performance indicators (KPIs)
Identify, create and document process improvements across the department
Lead regular status reviews and executive reporting
Build and maintain a proprietary database of vetted linguists located in the Philippines
Build and maintain a proprietary database of vetted linguists located outside the Philippines
Support project teams in risk management and problem resolution
Create, maintain and monitor passive recruitment pipelines for bilingual freelance pools
Facilitate stakeholder meetings, create clear documentation, and ensure alignment across departments.
Analyze project outcomes and create reports to inform future planning and continuous improvement.

Minimum Qualifications

Bachelor's degree in Business Administration, Project Management, Linguistics, or a related field
At least 3–5 years of experience in project management, preferably in localization, linguistic services, BPO, or shared services environments
Proven experience managing multiple projects simultaneously, with a strong grasp of the triple constraint (scope, time, and cost)
Demonstrated ability to establish and implement project governance frameworks, SOPs, and process improvements
Experience working with cross-functional and global stakeholders, with strong communication and facilitation skills
Background in vendor management or freelancer engagement, preferably with linguists or bilingual talent pools
Strong analytical and planning skills;
Good communication and presentation skills;
Excellent problem-solving skills;