Project Management Office Administrator

About Us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We're trusted by industry leaders because of our dedicated customer focus, and agile approaches to solvingour clients key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services Centre, you'll find a rewarding culture that values you. You'll beempowered to focus on your career progression and turn your goals into reality as an integral part of thegroup's success

About the Role

Support PMO Manager and the team to deliver projects with high standards.

The project support provides project administration, coordination and technical support to the project manager as required by needs of the project.

Support PMO team in delivering/implementing projects with a high level of quality, whilst being accountable for the project outcomes to internal & customer stakeholders. In addition, the critical focus is to support PMO team to deliver outstanding customer service to external customers by providing dedicated, focused and specialist Project Management services to meet agreed objectives and delivery timelines. Ensuring the effective implementation of projects in a consistent qualitative way to our customers is crucial as well as acting as a local centre of excellence contributing to a continuous improvement approach in project delivery.

Essential Duties

• Support PMO Manager as required with reporting, administrative tasks
• Delivering Project support to PMO team with the scope of completing on-time and within budget to meet the desired outcomes.
• Follow up with involved partners and/or 3rd party providers to help deliver projects when required.
• Meet project stakeholders expectation through effective communication.
• Provide support by taking meeting minutes, creating basic documents and templates and general ad-hoc administration duties.
• Assist the team in the production and maintenance of project plans, project logs, risks and other documentation that may be required;
• Where required support the production of project reports for internal and external customers;
• Support the PMO team in the successful hand-over of project deliverables to support teams;
• Support/Facilitate internal and external hand over meetings to ensure effective support is provided.
• Identify and support any risks associated with key process & methodology and escalate where required.
• Ensuring that project decisions, changes, exceptions, issues and risks are recorded, actioned and escalated where required.
• Where required/ as requested, act as the primary CBS representative to the customer with respect to participation in project related meetings.
• Responsible for Project Documentation standards and compliance where applicable
• Plan, manage and own execution of Project tasks and ensure delivery of exceptional services.
• Maintain systems for recording ongoing project tasks and deliverables.
• Compile project reports and maintain required dashboards required by the team.
• Coordinate and where required produce reports to support the team and ensure milestones are met.
• Carry out administration tasks as required through a defined Project Management tool where applicable
• Where required, maintain the project library, filing, recording and reporting systems on behalf of the project management team.
• Ensuring accurate project delivery forecasting and billing of projects
• Ensure project data and the health of data within the Project Management tool, SharePoint, Therefore, SFDC etc is maintained and up to date.
• Maintain project document archiving.

Qualifications & Experience

• Proven experience in a similar role supporting the PMO delivering complex projects across corporate and government channels.
• Relevant Tertiary education
• MSP or Systems Integrator background desirable
• MS Office
• any project mgmt. certification or qualification is desirable

If this sounds like you, we'd love you to apply!

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.

All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team Apply online now.

Successful applicants will be notified of next steps