The Project Manager is responsible for leading and governing U.S. healthcare programs across operations, technology, and compliance. This role requires a strong understanding of the U.S. healthcare system, including payer and provider environments, regulatory requirements, and HIPAA-compliant operations. The Project Manager ensures initiatives are delivered on time, within scope, and in full regulatory compliance.
Key Responsibilities:
- Lead end-to-end delivery of U.S. healthcare projects, including implementations, onboarding, and operational transitions
- Develop and manage project plans, timelines, milestones, and dependencies
- Coordinate cross-functional teams including operations, IT, compliance, QA, and healthcare SMEs
- Ensure compliance with HIPAA, PHI handling, and client contractual requirements
- Manage risks, issues, and change requests with proactive mitigation strategies
- Provide executive-level status reporting, governance updates, and KPI tracking
- Support audits, client reviews, and healthcare compliance assessments
Required Qualifications:
- 2+ years of project management experience with direct exposure to U.S. healthcare programs
- Strong working knowledge of the U.S. healthcare ecosystem (payer, provider, PBM, or care management)
- Hands-on experience with HIPAA and healthcare data privacy requirements
- Proven ability to manage multiple stakeholders and workstreams in regulated environments
- Excellent written and verbal communication skills
Preferred Qualifications:
- PMP, CAPM, or equivalent project management certification
- Experience supporting healthcare contact centers or healthcare BPO environments
- Familiarity with healthcare systems such as EHR/EMR, CRM, or reporting platforms
- Must be from Iloilo City
