Our Company
At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly.
What sets DOXA apart is our commitment to fostering a vibrant and supportive team culture. Join us and be part of a culture that prioritizes your happiness and well-being, ensuring you thrive both personally and professionally.
The Role
organized, proactive professional who thrives in fast-paced environments and enjoys coordinating people, priorities, and projects to ensure successful outcomes.
You'll play a key role in overseeing client work requests, managing workflows, balancing team capacity, improving operational processes, and ensuring projects move efficiently from intake through completion while supporting cross-functional collaboration.
Environment: International Teams.
Language: Advanced English (B2+ - C1).
Timezone: Monday to Friday – 8:00 AM – 5:00 PM PST.
Requirements
- Education: Bachelor's degree in Business Administration, Project Management, Operations Management, Industrial Engineering, or related field preferred.
- Experience: 5–7 years of experience in Project Management, Project Coordination, Operations, Workflow Management, or similar roles.
- Skills:
- Project and workflow management
- Resource planning and workload balancing
- Process improvement and optimization
- Stakeholder management
- Reporting and project tracking
- Strong written and verbal communication
- Problem-solving and decision-making
- Ability to learn and adopt new technologies
- Characteristics:
- Highly organized and detail-oriented
- Proactive and resourceful
- Strong sense of ownership and accountability
- Adaptable to changing priorities
- Critical thinker with strong judgment
- Collaborative and solutions-focused
- Able to work effectively in ambiguous environments
Responsibilities
- Work Planning & Assignment
- Review incoming client work requests
- Break work into clear, actionable tasks
- Assign work based on team member skillsets, roles, and availability
- Ensure scope, timelines, and budgets are clearly defined
- Monitor capacity and rebalance workloads as needed
- Client Plan Oversight & Prioritization
- Maintain visibility across all active client matters
- Evaluate how new requests impact existing priorities
- Recommend what should be:
- Prioritized
- Deferred
- Re-scoped
- Oversee projects from intake through completion
- Track progress across multiple concurrent projects
- Identify delays, risks, and bottlenecks
- Ensure accountability and follow-through
- Solve problems before they escalate
- Serve as the central point of coordination between:
- Attorneys
- Operations
- Sales
- Client Services
- Leadership
- Identify workflow inefficiencies
- Recommend and implement process improvements
- Leverage technology to streamline administrative work
- Help build scalable systems and operating procedures
- Reduce friction for both clients and internal teams
- Track project status and workload
- Monitor capacity and workflow metrics
- Identify potential project risks
- Provide reporting and insights to leadership
- Communicate shifting priorities and project updates
- Ensure team members have the information needed to execute effectively
- Escalate issues with recommended solutions
- Help keep work aligned with client goals and budgets
- Workflow Management
- Cross-Functional Coordination
- Process Improvement & Technology
- Reporting & Visibility
