Project Coordinator

Job Title: Project Coordinator

Department: Product & Technology and Delivery

Reports to: Project Director

Role Summary

The Project Coordinator supports the smooth execution of product initiatives by ensuring requirements are documented clearly, timelines are tracked, and cross-functional communication is well managed. This role focuses on doing the operational and organizational leg work needed to help the engineering and product teams deliver efficiently. The position is ideal for someone detail-oriented and proactive, with the potential to grow into a Project Manager role in the future.

Requirements Documentation & Alignment

• Translate high-level product briefs into organized documentation, user stories, acceptance criteria, and task breakdowns.
• Coordinate with Product, Design, and stakeholders to clarify business needs and use cases.
• Ensure UX/UI designs, requirements, and acceptance criteria are aligned before development begins.
• Maintain the requirements backlog and update documentation throughout the project lifecycle.
  
  

Timeline & Sprint Coordination

• Support sprint planning by preparing clear tickets/tasks with complete details before handoff to engineering.
• Track sprint progress and deliverables; follow up with owners to ensure timelines are met.
• Identify blockers early and coordinate with the relevant team or PM/engineering lead to resolve them.
• Maintain project timelines, milestones, and release schedules using the team's project management tool.
  
  

Cross-Functional Communication

• Act as the central coordination point across Product, Engineering, Design, QA, and Operations.
• Share timely updates on progress, status reports, risks, and changes to scope or schedules.
• Schedule and support project ceremonies (standups, refinement, planning, retros) and capture action items.
  
  

Process & Quality Support

• Help ensure development work meets documented acceptance criteria prior to handoff to QA.
• Maintain structured documentation, release notes, and project records.
• Support alignment on delivery processes and contribute to small improvements to efficiency and collaboration.
  
  

Success Metrics / KPIs

• Quality and completeness of requirements documentation
• Timeliness of sprint preparation and task readiness
• 100 % of deliverables completed on schedule
• Reduction of rework due to unclear requirements
• Internal stakeholder satisfaction with communication and visibility
  
  

Qualifications

Must-Have

• 1–3+ years experience as a Project Coordinator, Junior Project Manager, or similar role in a tech/product environment.
• Strong organizational and documentation skills.
• Ability to track multiple tasks and priorities in fast-moving projects.
• Familiarity with Agile development workflows (standups, sprints, backlog).
• Excellent communication and stakeholder coordination skills.
  
  

Nice-to-Have

• Experience in SaaS, EdTech, mobile apps, or digital product development.
• Familiarity with tools like Jira, ClickUp, Linear, Trello, Confluence, Notion, etc.
• Basic understanding of software d