Project Control Services Practitioner

Develop and execute end-to-end project management activities of an assigned program, project, or contracted service within a globally sourced delivery model.

Role Summary The Project Manager serves as the primary contact for Managed Services partnerships. S/He will bridge the gap between client business objectives and the technical capabilities of a Learning Management System (LMS). The Project Manager's core strength lies in rigorous project governance and stakeholder influence, and s/he must possess the technical curiosity to master the platform and provide on-the-spot strategic guidance. Key Skills (Prioritized) . Expert Stakeholder Management: Ability to manage expectations, influence decision-makers, and lead high-pressure meetings. . PM Lifecycle Mastery: Discipline in documentation, timelines, and resource forecasting. . LMS Product Fluency: Rapidly gaining Power User status to understand system logic, key functionality, and reporting. . Solution-Oriented Consulting: Ability to map a client's learning goal to a system configuration. Responsibilities Partnership Governance . End-to-end ownership of the project lifecycle from onboarding to BAU . Establish a single source of truth through detailed project plans, documentation, and structured meeting cadences Stakeholder Leadership . Strategic communication to manage expectations across diverse client tiers . Lead regular touchpoint meetings, business reviews, roadmap win discussions, and business impact metric reviews Managed Services Advisory . Act as the LMS Expert Consultant providing technical value . Evaluate client use cases and recommend optimal platform configurations to maximize investment Scoping & Budgeting . Precisely define scope and align requirements with platform capabilities or alternative solutions . Create and maintain budgets that accurately reflect technical complexity and client needs Risk Management . Proactively identify project and system risks early . Maintain risk and mitigation logs to prevent scope creep and delivery delays Quality Advocacy . Advocate for user-centric testing by bridging requirements and real-world use . Support QA sessions to ensure the final setup aligns with the client's original business intent Operational Support . Ensure a seamless transition to BAU post-launch . Establish clear support processes, documentation, and continuous success metric tracking Minimum 3 year(s) of experience is required

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

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