Project-Based Service Delivery Manager (For Data & Web Engineering and Multimedia Services)

Location: GT Tower, Makati (Hybrid – 1 to 2 times onsite per month)

Employment Type: Initial 1-year contract, subject to extension

The Service Delivery Manager is responsible for overseeing the end-to-end delivery of Web Development, Data Engineering, Data Extraction, and Multimedia Content initiatives, ensuring quality, timeliness, and alignment with business requirements. The role also leads overall team management, including task assignment, progress monitoring, performance management, and regular feedback across technical and creative teams.

• Oversee the end-to-end delivery of web development, data engineering, data extractions, and multimedia content initiatives, ensuring quality, timeliness, and alignment with business requirements.
• Lead overall team management, including task assignment, progress monitoring, performance control, and regular performance feedback across technical and creative teams.
• Able to effectively engage and lead teams with diverse experience levels.

• Bachelor's degree in IT, Engineering, Business, or a related field.
• At least 10 years of experience in service delivery or operations management, covering web development, data engineering, analytics, or digital content delivery.
• Strong people management skills with the ability to connect with early-career professionals.