Project Administrator (ERP Migration)

About the Client:

FGS Advisory is a professional advisory firm with offices in Sydney and the UK that provides strategic consulting and business support services to organisations across various industries. The firm specialises in delivering expert guidance on operations, finance, and business transformation, helping clients improve efficiency, manage risk, and achieve sustainable growth. FGS Advisory works closely with its partners and stakeholders to deliver tailored solutions backed by strong industry knowledge and a client-focused approach.

Benefits:

• Full time regular employment upon passing the 6 month probation period
• Remote set-up
• HMO for employee + 1 dependent (up to 200k MBL per sickness per year)
• Maximum 10 days unused leave cash out
• 24 annual leaves (accrual basis)
• Out of the country business conference meetings every 2 years
• Other client initiated additional benefits

Core Purpose:

Support client's delivery of implementation projects for clients in an efficient and effective manner.

Key accountabilities

• As part of a team, support implementing Xero & FYI cloud-based practice tools for Accounting Firms and SMEs
• Follow FGSA processes and assist in task completion to support project delivery
• High level of attention to detail on many small but very important tasks.
• Develop engagement through deep knowledge of product & assist with prompt response to enquiries during project Go Live support
• Understand Project Admin expectations for each project; stick to timelines and tasks which define the project scope
• Contribute to team meetings including process improvement, automation suggestions and supporting others to complete implementations to promised client project timelines

Key tasks may include, but not be limited to:

• Complete tasks at direction of assigned Project Administrator, in line with accordance with FGSA processes and procedures. Specific tasks include:
• Manage own list of tasks to ensure that all projects are able to be delivered and raise any conflicts with Project Admin proactively
• Deliver data analytical work to a high standard with minimal rework
• Create and maintain meaningful trusted relationships in the project team
• Ensuring all client and client contact information is accurate and updated in FGSA CRM
• Client communication – (draft, written only) - Effective management of client's email communication with prompt draft responses to assigned Project Administrator. Ensure understanding of client needs and detail what is required from the client in terms they are able to action appropriately.
• Escalate potential task clash or project issues to Project Admin within 1 working day. Prompt a re-scope of timing where required
• Understand Project Implementation Plan in conjunction with Project Admin & Consultant guidance
• Perform regular project integrity and quality audits including peer review
• Understand and comply with data privacy laws and privacy principles
• Technical Expertise – attend internal, industry and technology forums to become a subject matter expert on tech products. FGSA uses including Xero, Xero ecosystems applications available to client target market and FGSA tech partnerships including FYI.
• Quality – Support the team by identifying process improvements. Raise them through team meetings so that your manager can investigate and prioritise delivery of automation solutions
• Internal team communication - Able to manage conflicting client priorities, escalate issues, communicate workload issues and when available to help others to meet quality and project delivery expectations.
• Respond to manager or colleague requests promptly

Technical Expertise and/or background

• Ideally worked in a professional services practice/accounting firm as an intern
• Advanced Microsoft Office Suite skills particularly Excel and Work
• Any accounting software knowledge would be an advantage
• Existing data manipulation experience
• Communication skills are very important including fluent verbal English and writing capability
• Needs to be a process driven person who is comfortable following detailed processes every time
• Must be a sound analytical person e.g. troubleshoot issues and meticulously follow up and resolve issue
• Able to use time very efficiently – able to be productive and focused on quality outcomes
• Able to be self-driven – able to work independently and as part of a team with a focus on executional excellence and results
• Resilient – able to work under time and project pressure
• Work in alignment with our Core Values

Qualifications

• Strong skills in financial analysis, budgeting, and invoicing
• Proficiency in project management and progress tracking tools
• Experience with data reporting, financial documentation, and record-keeping processes
• Excellent organizational and time management skills
• Superior verbal and written communication abilities
• Detail-oriented mindset and problem-solving skills
• Proficiency with financial software and MS Office applications, particularly Excel
• Bachelor's degree in Finance, Business Administration, or a related field is preferred
• Previous experience in a project administration or financial support role is desirable