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Position Title: Programmer Analyst
Job Summary:
- Responsible for the support, maintenance, delivery of enhancements for existing application functionalities and service catalogue requests for application services assigned
- Provide second-level support for assigned production-related application incidents within established service level requirements and/or coordinate support needed with vendor.
- Minimize the occurrence of application incidents by investigating, analyzing, developing and implementing corrective measures as directed
- Codes programs to support the requirements documented in approved requirements documents and/or technical design documents.
- Performs unit testing verifying test results; Provide technical support during systems/systems integration testing and user acceptance testing where applicable.
Role Exposure:
- Be part of the digital transformation journey of the bank.
- Be trained in translating software requirements into workable programming code and maintain and develop programs for use in business.
- Enhance your creative and analytical skills by studying the consumer market and client needs to develop cutting-edge applications.
Qualifications:
- Minimum 3 years experience in application support
- Programming Languages: PowerShell Scripting, PL/SQL Development, .Net, Java
- Database Technologies and Management Tools: Microsoft PL/SQL, Oracle APEX
- Knowledge of end-to-end systems development life cycles
- Client L1/L2 Support and Service Management experience would be an added advantage
- Experience or Knowledge of Banking Domain would be an added advantage
- Knowledgeable on ITIL process would be an added advantage
- Nice to have: MULE
Other Details:
Unit: Information Technology Group / Service Management Division
Office Location: Metrobank Center, BGC
