Program Manager / Senior Business Analyst

We are looking for an experienced Program Manager / Senior Business Analyst to drive the successful delivery of digital payments and banking solutions. The role involves leading end-to-end product development, managing cross- functional teams, gathering and translating business requirements into scalable solutions, coordinating with banking and payment partners, and ensuring timely, high-quality delivery while maintaining compliance with regulatory standards.

Key Responsibilities

·        Lead end-to-end delivery of FinTech products from requirement gathering through production deployment.

·        Manage multiple projects/programs, delivery roadmaps, timelines,risks, dependencies, and stakeholder expectations.

·        Gather, analyze, and document business requirements (BRD, FRD, UserStories, Acceptance Criteria, Process Flows, Wireframes, API Specifications).

Collaborate with Product, Engineering, QA, DevOps, Security, Operations, Compliance, and Business teams to deliver high-quality solutions.

·        Drive Agile ceremonies including Sprint Planning, Backlog Grooming,Daily Stand-ups, Sprint Reviews, Retrospectives, and Release Planning.

·        Coordinate with Banks, Payment Partners, NPCI, Regulatory Au thorities, and Third-Party Vendors for integrations and production rollouts.

·        Ensure successful implementation of payment products including AEPS,BBPS, Aadhaar Pay, UPI, DMT, Payment Gateway, Wallet, Merchant Payments, CASA, Micro ATM, KYC, Settlement, and Reconciliation.

·        Perform impact analysis, solution design, process optimization, API integration analysis, UAT coordination, production support, and release management.

·        Ensure compliance with RBI guidelines, NPCI standards, ISO 27001, VAPT, SOC2 TYPE2, PCI DSS, DPDP Act, and Information Security policies.

·        Mentor team members and promote continuous improvement.

Basic Skills Required:

Functional

Digital Payments • FinTech Wallet Systems • AEPS •BBPS • UPI • Aadhaar Pay •DMT • Payment Gateway • Merchant Acquiring • Settlement • Reconciliation • SaaS Platforms

Technical

• Microservices • Mobile Applications • API Testing (Postman)

Tools & Methodologies

Agile • Scrum • PMP • Jira • MS Project • Excel • Draw.io • Requirement Traceability • Risk &

Change Management Leadership & Soft Skills • Business Analysis •Problem Solving • Decision

Making • Presentation Skills

Advanced Skills Required

Functional

• Banking • KYC/AML

Technical

REST APIs • JSON • SQL •Java/Spring Boot (functional understanding) • Cloud •Kubernetes • Kafka • API Gateway • API Testing (Postman)

Tools & Methodologies

• Figma

Other Skills Required

Leadership & Soft Skills

Program Management • Business Analysis • Stakeholder Management • Team Leadership •

Executive Communication • Problem Solving • Decision Making • Negotiation