Program Manager

About MoveInSync

MoveInSync is a leading provider of employee commute solutions, helping organizations deliver safe, reliable, and efficient transportation experiences. As we expand our presence in the Philippines, we are looking for a dynamic Program Manager to drive business growth while ensuring excellent client support.

Role Overview

The Program Manager will play a dual role focused on business development and after-sales Level 1 support. This position is ideal for someone who thrives in client-facing environments, can identify growth opportunities, and ensures seamless service delivery post-implementation.

Key Responsibilities

Business Development

• Identify, qualify, and pursue new business opportunities within target markets
• Build and maintain strong relationships with prospective clients and key stakeholders
• Lead sales discussions, presentations, and solution positioning
• Collaborate with internal teams to design tailored mobility solutions for clients
• Track market trends, competitor activity, and customer needs to refine go-to-market strategies

After-Sales Support (Level 1)

• Handle client queries, issues, and service requests with timely resolution for level 1 SLA
• Coordinate with operations and technical teams to address client concerns
• Maintain strong client relationships to drive retention and satisfaction

Requirements

• Bachelor's degree in Business, Management, Behavioral Science or a related field
• 3–6 years of experience in business development, account management, or client success
• Strong communication and presentation skills
• Proven ability to manage client relationships and close deals
• Problem-solving mindset with a customer-first approach
• Ability to multitask and work in a fast-paced environment
• Experience in SaaS, mobility, logistics, or B2B services is a plus

Key Competencies

• Relationship building
• Negotiation and persuasion
• Customer support orientation
• Analytical thinking
• Ownership and accountability

Why Join MoveInSync Philippines

• Be part of a fast-growing, innovative company
• Opportunity to work with leading enterprise clients
• Collaborative and dynamic work environment
• Career growth and development opportunities