Program Manager

Role Overview

We are looking for an experienced and result-oriented Program Manager with a strong Mechanical Engineering background and extensive experience in managing and delivering engineering projects.

The ideal candidate should have a proven track record of handling multiple projects or programs, managing cross-functional teams, driving project execution, and ensuring delivery within agreed timelines, budget, and quality standards.

The candidate should possess excellent communication, stakeholder management, leadership, and problem-solving skills, with the ability to interact effectively with customers and internal leadership teams.

Key Responsibilities

1. Program & Project Management

• Lead and manage multiple mechanical engineering projects/programs from initiation through closure.
• Develop project plans, schedules, milestones, resource plans, and delivery strategies.
• Monitor project progress against defined timelines, deliverables, and commitments.
• Ensure effective execution of projects within agreed scope, budget, quality, and timelines.
• Drive project reviews, governance meetings, and periodic status reporting.

2. Delivery & Execution Management

• Ensure successful delivery of engineering projects in line with customer expectations.
• Monitor project performance, productivity, utilization, and delivery metrics.
• Identify delivery bottlenecks and implement corrective and preventive actions.
• Manage project risks, issues, dependencies, and escalations.
• Drive continuous improvement and operational excellence across projects.

3. Stakeholder & Customer Management

• Act as the primary point of contact for customer and internal stakeholders.
• Build and maintain strong customer relationships.
• Conduct project review meetings and communicate delivery status, risks, and action plans.
• Manage customer expectations and ensure timely resolution of escalations.
• Demonstrate excellent verbal and written communication skills.

4. Resource & Team Management

• Plan and manage resource requirements in coordination with resource management and recruitment teams.
• Lead, mentor, and guide project managers, team leads, and engineering teams.
• Ensure effective resource utilization and productivity.
• Drive team performance, accountability, and employee engagement.

5. Financial & Commercial Management

• Monitor project budgets, revenue, costs, and gross margins.
• Track project profitability and identify opportunities for margin improvement.
• Support effort estimation, budgeting, proposal preparation, and SOW development.
• Ensure scope adherence and effective change request management.

6. Process & Governance

• Establish and maintain project management processes, dashboards, and trackers.
• Ensure adherence to organizational delivery standards and governance frameworks.
• Drive Agile/Scrum methodologies wherever applicable.
• Ensure effective documentation, reporting, and project closure activities.

Required Skills & Experience

• B.E. / B.Tech in Mechanical Engineering is mandatory.
• 8–13 years of overall professional experience, with substantial experience in project/program management.
• Strong experience in managing mechanical engineering projects and engineering services.
• Proven experience in project planning, execution, monitoring, and delivery management.
• Experience in handling multiple projects and cross-functional teams.
• Strong stakeholder management and customer communication skills.
• Excellent verbal and written communication skills.
• Strong leadership, decision-making, analytical, and problem-solving abilities.
• Experience with project management tools such as MS Project, Excel, PowerPoint, Jira, or similar platforms.
• Ability to manage competing priorities and deliver under tight timelines.

Preferred / Added Advantage

• PMP, PRINCE2, or equivalent project management certification.
• Certified Scrum Master (CSM), Professional Scrum Master (PSM), or other recognized Scrum certification.
• Exposure to Agile project management methodologies.
• Experience in CAD/CAE/PLM engineering services.
• Working knowledge of mechanical engineering design tools such as CATIA, Creo, NX, SolidWorks, or AutoCAD.
• Experience in managing global customers and geographically distributed teams.

Key Competencies

• Strong ownership and accountability.
• Excellent communication and presentation skills.
• Customer-centric approach.
• Strategic thinking and execution excellence.
• Strong planning, organization, and coordination skills.
• Ability to manage risks and escalations effectively.
• Team leadership and collaboration.
• Focus on delivery excellence and continuous improvement.

Success Criteria

The candidate will be evaluated on:

• On-time and quality delivery of projects.
• Customer satisfaction and stakeholder management.
• Effective project governance and risk management.
• Resource utilization and team productivity.
• Financial performance and project profitability.
• Successful execution of multiple projects/programs.