It's fun to work in a company where people truly BELIEVE in what they're doing!
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.
We are seeking a driven and customer-focused
Professional, Inside Sales to support our Singapore market. This role involves managing end-to-end sales processes, including quoting, customer engagement, and coordination with resellers. The ideal candidate will have a strong foundation in IT sales and account management, with the ability to deliver excellent customer experience across pre-sales and post-sales activities.
Job Responsibilities:
- Manage IT sales operations for the AU market, including reseller engagement and account management
- Sell or renew products and services via phone and email, and promote vendor campaigns
- Execute end-to-end sales processes: quoting, order processing, email support, and post-sales follow-ups
- Prospect new customers, qualify leads, and provide ETA updates
- Maintain product and industry knowledge to support customer inquiries and sales efforts
- Coordinate with internal teams and channel partners to ensure smooth sales execution and customer satisfaction
Job Qualifications:
- With at least 3-4 years experience as an Inside Sales Representative (IT Sales)
- Experienced in Account Management (Prospecting, Profiling, and Upselling)
- Customer service experience is a must, preferably in a BPO/Tech industry
- College graduate of any Bachelor's Degree course; undergraduates are welcome but should have at least 5 years relevant work experience
- Excellent English communication skills, strong presentation and negotiation skills
- Familiarity with SAP or other ERP systems is an advantage
- Willing to work on dayshift (AU time zone) and onsite for 10 days per month (scheduled for 2 consecutive weeks)
- This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all of these duties.
