Purpose of the Role
Our client is focused on a reactive approach in a competitive and innovative tobacco environment and needs us to support, enhance and drive the success of their Print and POSM execution.
The Production Services Executive will provide project execution support to the client delivery teams, including project detail entry, project change management, production status tracking, and production schedule coordination.
Key Responsibilities
- Production management - Manage all aspects of production with vendors, ensuring delivery timetables and always maintaining status of assigned projects, brief design/engineering teams and verify mechanical drawing details, indicate appropriate vendors for production, plan and track supplier production and set priorities accordingly
- Supplier Management - Develop and sustain excellent relationships with all suppliers, liaison between different material suppliers for cross production checks
- Visiting vendors onsite to carry out thorough QC check 100% of all print & props produced for installation into stores, then producing QC decks for the client
- To manage overnight installations, working on site, and remotely to agreed SLAs delivering flawless execution
- Monitor projects to ensure they are delivered to specification and on time
- Manage and track project status reports by contacting vendors to obtain tracking information and following up on delivery status as necessary
- Execute production activities within guidelines of established SLAs and in compliance with contractual agreements and company policies and procedures
- Provide regular updates to the client service delivery team in relation to project milestones
- Manage inventory levels across multiple client or supplier warehouses
Knowledge, Skills & Experience
- Open, Honest and Direct
- Able to read and comprehend technical drawings
- Advanced knowledge of materials and production technologies in joinery, metal works, plastics, printing, and acrylic works
- Supplier relationship management skills – ability to build and maintain strong, mutually beneficial relationships with suppliers
- Strong communication skills
- Experience working with large companies in heavy client-facing environments preferred
- Stress resistant and able to focus under time pressure
- Excellent communication skills for both personal and written interaction with suppliers and internal teams
- Ability to multi-task without losing focus and control
- High level of attention to detail
