Job Description

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities

The Product Quality Engineer II is responsible for ensuring that products meet the required quality and reliability standards throughout the development cycle and into mass production. This role supports qualification activities, drives defect prevention, performs data driven analysis, and partners closely with Compliance, Engineering, Manufacturing, Supplier Quality, and Customer Support to resolve issues and improve product performance.

Product Quality & Reliability Qualification

Execute quality and reliability qualifications for new product introductions (NPI).
Ensure all tests, coverage, and reliability assessments meet defined standards.
Support milestone readiness through structured quality reviews.

Data Analysis & AI‑Supported Quality Improvement

Analyze test data, failure trends, and product performance metrics.
Use AI/ML‑driven tools (where applicable) to enhance defect detection and predictive risk analysis.
Generate dashboards and reports to support decision making.

Issue Resolution & Root‑Cause Analysis

Work with Engineering to perform detailed failure analysis and drive corrective & preventive actions (CAPA).
Participation in structured problem‑solving activities
Ensure timely containment and resolution of quality issues.

Process & Documentation Management

Maintain and update quality test plans, process documentation, and qualification standards.
Support continuous improvement of quality workflows, testing efficiency, and data accuracy.
Ensure compliance with quality management system (QMS) requirements.

Cross‑Functional Collaboration

Partner with R&D, Manufacturing, Supplier Quality, and Customer Support teams on quality improvements.
Support factory builds, reliability runs, supplier audits, and production validation activities.
Communicate findings and risks clearly to stakeholders.

Supplier & External Lab Support

Coordinate with external test labs to ensure accurate and timely qualification results.
Validate supplier test results and support supplier quality improvements as needed.

Pre-Requisites

Required Qualifications

Bachelor's degree in Engineering, such as Electrical, Mechanical, Electronics, Computer, Mechatronics, or a related discipline.
2–5 years of relevant experience in product quality, reliability engineering, product validation, testing, or hardware development.
Strong knowledge of quality and reliability engineering principles, including environmental and reliability testing, failure mechanisms, statistical analysis, and Design of Experiments (DOE).
Experience supporting NPI builds, reliability qualification, or mass-production quality activities.
Familiarity with Quality Management Systems and quality documentation processes.
Strong analytical, problem-solving, and troubleshooting skills, with a keen attention to detail and a continuous-improvement mindset.
Good communication and collaboration skills, with the ability to work effectively across cross-functional teams and present technical findings clearly.
Comfortable working in a fast-paced engineering environment and supporting local and occasional overseas builds, audits, and qualification activities.

Preferred Qualifications

Experience using data-analysis and visualization tools such as Excel and Power BI.
Exposure to AI/ML-based analytics, predictive modelling, or other data-driven engineering tools.
Knowledge of scripting or programming using Python, R, Linux, or Windows.
Previous experience in consumer electronics, hardware development, or a high-volume manufacturing environment.

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

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