CORE PROFILE
As a Product Officer, you will be responsible for delivering functionalities and capabilities addressing the risk, AML, and fraud components of a product, service, or line of business.
This role focuses on helping the company identify, combat, and reduce the amount of fraud and financial crimes being committed against its customers, businesses, products, and services. This also revolves around continuously identifying and going after business and operational improvements through changes to people and organization, processes, tooling, and partners.
NATURE OF WORK
In this role, you will be primarily responsible for managing a diverse portfolio of financial crimes prevention and risk management programs. This involves working with the business units, engineering teams, and support groups to ensure balance of risk and growth.
- Core Product Management Platforms ownership and oversight to ensure seamless execution of Risk Tech programs:
Product Development
- Iteratively ideate, build, test, and monitor product features and capabilities
- Create and manage product features and capability roadmaps
- Act as the Product Champion internally, providing support and training to necessary proponents
- Integrate customer feedback into design and enhancements
Product Management and Delivery
- Provide thought leadership on product short and mid-term direction and prioritization
- Identify opportunities for cost reduction and quality improvements
- Execute programs across applicable delivery platforms in coordination with software delivery teams and platform managers
- Work with third parties where appropriate to ensure long-term success of product
Documentation Ensure current capabilities and changes are properly documented via Product Requirements Documents (PRDs) and Service Memos.
- Risk Analysis Conduct product risk assessments to identify, assess and mitigate potential risks that could affect the company's operations, finances or reputation.
- Data Analytics Leverage data insights to drive product strategy, development and performance:
- Identify opportunities for control and process improvements, including revenue growth and cost optimization.
- Monitor the performance of your product portfolio by tracking revenue, expenses, and profitability
DISPLAYED SKILL MASTERY
BEHAVIORAL/SOFT SKILLS
- Critical thinking and problem-solving skills to attack problems at the root
- Strong organizational skills to manage multiple work streams at the same time
- Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
- Ability to lead ideating, presenting, mentoring and group-thinking sessions
- Excellent partnering, communication, negotiation skills and execution in working with various technology or partner teams
- Experience in handling or working with a development team/scrum team
- Ability to articulate (verbally/visually) ideas, approach, concepts, options, risk, impact, and provides guidance to technical, non-technical, and leadership audiences
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- High level of professionalism, passion and a sense of urgency to make things happen
- Comfortable working in a very diverse and dynamic space
TECHNICAL SKILLS
- Experience in Product Management (1 to 2 yrs)
- Road mapping product features and capabilities
- Product Development, Product Management and Product Delivery
- Automation and Process Improvement
- Experience in Project Management (1 to 2 yrs) or Product Ownership (1 to 2 yrs) or Service Request Management (1 to 2 yrs)
- Waterfall or spiral model (as project manager)
- Scrum methodology (as product owner)
- Kanban methodology (as service request manager)
- Familiarity with technology stacks, software development methodologies, and financial industry standards
- Proficiency in using data analytics tools and techniques to make data-driven decisions, monitor product performance, and identify areas for improvement
- Demonstrated knowledge in the banking regulations, policies and processes
- Experience in fraud prevention and risk management systems (optional)
- Design Thinking Practitioner (optional)
REQUIRED QUALIFICATIONS
- Bachelor's degree in Business Management, Computer Science/Engineering, or a related field.
- At least 2 years of overall working experience
- At least 1-2 years of work experience as a Product Owner, Product Manager, Program Manager, or equivalent role required
- At least 1-2 years of experience working in fintech and banking, with a portfolio of products and release features that demonstrate well-crafted customer experiences
- Proven track record of successfully launching solutions that integrate existing offerings for digital banking and payment solutions
- Proficiency in Agile development methodologies
- Working knowledge of banking processes and systems
- Experience working as part of an Agile team
