Product Manager

Product Manager – Ziplyne

• Location: Remote (India-based preferred)
• Experience: 3–5 years
• Function: Product Management
• Industry: SaaS / B2B Software

The Product Manager at Ziplyne serves as the operational and strategic nucleus of our product team. You will lead cross-functional collaboration across Engineering, Design, Customer Success, and the Founders to ensure successful sprint execution, product delivery, and client satisfaction. This role demands a mix of strong execution skills, structured thinking, and a high degree of ownership.

• Lead daily stand-ups with the engineering team to track progress and align on priorities.
• Create and manage sprints in Jira: task allocation, deadline setting, and delivery tracking.
• Collaborate with Founders during sprint planning and update sprint boards regularly.
• Maintain and update sprint workflows, deployment checklists, and supporting documentation.

• Sync regularly with:
• Customer Success to gather feedback, client issues, and enhancement requests.
• Tech Lead (Kundan) to resolve blockers and monitor development timelines.
• Founders (especially Rajiv) for strategic input and daily alignment.
• UI/UX Designer to refine user experience and product enhancements.
• Schedule and facilitate internal cross-functional meetings to maintain team alignment.

• Deliver product trainings to prospects, clients, and partners.
• Conduct follow-up workshops post-training to drive adoption and ensure comprehension.
• Evaluate and prioritise client-reported bugs, managing resolutions in coordination with engineering.

• Perform regular end-user testing of the product; share feedback and usability insights with the team.
• Collaborate with design and development to ensure alignment with business and user needs.

• Maintain key product documentation including:
• Knowledge Articles (KAs)
• Release Notes (RNs)
• Sprint workflows and deployment checklists
• Capture and distribute meeting summaries to all stakeholders.
• Ensure important Zoom meetings are recorded and archived for future reference.
• Champion transparent and timely information flow across teams.

• Identify and implement workflow improvements for better team efficiency.
• Foster a culture of trust, accountability, and cross-functional collaboration.
• Monitor team capacity and manage workload to support a healthy work environment.

• Contribute to product roadmap planning and quarterly release goals.
• Coordinate releases with internal and client timelines.
• Break down high-level goals into sprint-level tasks and initiatives.

• Strong organisational and multitasking capabilities
• Clear and proactive communicator
• User-centric, solution-oriented mindset
• Collaborative and empathetic team leader
• Adaptive and structured approach to work