Location: Remote
About The Role
We're seeking a customer-obsessed Product Manager to drive a new go to market opportunity in retail. You'll transform customer requirements and insights into actionable plans with our LP, Growth and Product teams.
Key Responsibilities
- Customer Obsession & Pilot Execution: Conduct customer research, client calls, and interviews to uncover operational pain points, transform insights into product requirements, and launch new pilot programs with retail partners to validate solutions in real-world environments (coordinating teams to accomplish installations, data integrations, and pilot operations)
- Stakeholder Management: Master stakeholder relationships across retail operations, loss prevention, store management, and corporate leadership while aligning business and technology teams
- Partnering with technology teams: You'll write speclets, PRDs, personas and collaborate with Product Owners and their teams who deliver new features in 2-week sprints
- Product Strategy: Define product vision and roadmap, create and refine customer personas, identify market opportunities
- Team Leadership: Lead and create momentum with our Sales, Operations, Success, Support, Product teams to ensure smooth rollouts and operations.
Required Qualifications
- 5+ years Product Management experience (3+ years B2B/enterprise)
- Proven track record launching and scaling successful products
- Experience leading Product Designers and partnering with engineering
- Strong agile/scrum and sprint-based delivery experience
- Excellent stakeholder management across organizational levels
- Exceptional communication skills with ability to influence without authority
- Technical acumen to discuss concepts with engineering teams
- Demonstrated customer obsession and analytical skills
Nice to Have
- 3+ years experience designing and refining workflows for human backoffice teams
- Retail industry experience, particularly operations or store management
- Background with Loss Prevention teams and retail security
- Knowledge of retail systems (POS, inventory management)
- Experience with video analytics or AI-powered retail solutions
- Proficient using AI tools for visualizing ideas, prototyping and refining product specifications
- Experience with Computer Vision based solutions
What We're Looking For
- Genuinely curious about retail operations
- Thrives in ambiguity and creates structure from chaos
- Context-switches between strategy and detailed execution
- Brings contagious energy and enthusiasm
- Views obstacles as problem-solving opportunities
Why Join Panoptyc
- Competitive hourly rate up to $15/hr USD
- Be part of a rapidly growing team reshaping retail security
- Full remote work flexibility with a dynamic, global team
- Opportunity to work with cutting-edge data tools and technologies
Job Details
- Full-time status (40 hours per week)
- Able to work during US Eastern time zone
Ready to help build the next generation of retail platforms We want to hear from you!
https://jobs.ashbyhq.com/Panoptyc/ec994a52-e085-4b1e-8ed9-5aec3b186439
