Product Manager

About Inspire Brands:

Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies. The company's technology hub, Inspire Brands Hyderabad Support Center, India, will lead technology innovation and product development for the organization and its portfolio of distinct brands. The Inspire Brands Hyderabad Support Center will focus on developing new capabilities in data science, data analytics, eCommerce, automation, cloud computing, and information security to accelerate the company's business strategy. Inspire Brands Hyderabad Support Center will also host an innovation lab and collaborate with start-ups to develop solutions for productivity optimization, workforce management, loyalty management, payments systems, and more.

POSITION TITLE:

• Data Product Manager

PURPOSE OF THE POSITION:

Job Summary:

Inspire is a data driven company that thrives on availability of clean and robust data, supported by strong data products to drive value for the company. These data products form a cornerstone capability for Inspire to increase value for the company and its franchisees. The Data Product manager at Inspire will be the custodian for driving interactions with various stakeholder teams at Inspire including Marketing, Analytics, Data Science, Operations and uncover problems that can be best resolved leveraging the data across multiple sources. They will strategize the data ingestion across sources, transformation, load, and eventual presentation of data for downstream consumption including reporting, building data science models among others. You will collaborate with cross-functional teams, including engineering, data science, data & analytics, and operations, to define and execute against a roadmap that aligns with the product's overall objectives. In this role, you should be comfortable dealing with large volumes of data, be able to take decisions on merging data, filling in gaps, and handling inconsistencies in data. You should also be comfortable using tools such as SQL to perform and analyze the output from engineering teams.

RESPONSIBILITIES:

Duties and Responsibilities:

• Cross-functional Collaboration: Collaborate effectively with cross- functional teams while driving consensus and execution across all aspects of product lifecycle. Participate in PI planning to ensure right items are prioritized for the quarter; Development of and providing progress updates to internal and external stakeholders in a timely manner, and managing disagreements and conflicts 30%
• Initiatives and Epics Definition and Prioritization: Define and document key initiatives, detailed Epics, with clear prioritization approach for driving cross-functional alignment and ensuring clear path for execution by engineering and other teams. Be great at bringing clarity to the engineering team on the purpose behind each delivery item 25%
• Roadmap Planning: Translate data strategy into a roadmap containing well-defined and prioritized capabilities, features and enablers that will realize the product's vision through incremental value creation for both Inspire and its franchisees 15%
• Data Product Strategy: Partner with Business teams, Data Platform Engineering, Data Science, other cross-functional teams, and other product teams to develop to provide input into our data strategy that incorporates product vision and goals. Drive value by identifying the right problem and the right way to solve it 10%
• Uses Acceptance Testing and Support: Conduct self-testing post development, and execute/support User acceptance testing before feature deployment 10%
• OKR Management/Performance Monitoring: Own development of Team OKRs while monitoring and updating progress; Drive accountability across stakeholders through relevant metrics 5%
• Other Responsibilities: Keep tab on industry best practices, data platform capabilities, and industry knowledge; Ensure all documentation and artifacts are up to date and accurate; Partner with Product Analyst to deliver on committed work 5%

EDUCATION QUALIFICATIONS:

Education Level: Masters (MBA):

• Minimum 4 Year Degree / Bachelor's / MCA

Preferred:

• Masters (MBA)

REQUIRED KNOWLEDGE, SKILLS or ABILITIES:

• Overall, 6 to 8 years of experience working in a professional setup
• 2 to 4 years of experience working as a data analyst or technology engineer with deep understanding of data platforms, development of data/model pipelines, and integrations
• 2 to 4 years of experience as a product manager working on data platforms or related technology
• Strong knowledge of data pipelines, data APIs, and data quality needs including monitoring and reporting
• Ability to work hands on with data using SQL to analyze data, understand data schemas and governance
• Strong analytical and strategic thinking skills with the ability to make data-driven decisions, able to collect and synthesize information, making it relevant and actionable for key stakeholders
• Strong documentation skills, specifically writing requirements, user acceptance testing, and other strategic documentations to communicate vision and strategy
• Strong collaborator with ability to work laterally and drive alignment across the organization
• Clear communicator with excellent writing, presentation, and influencing skills
• Strong understand of data governance laws and how policies affect data strategies
• Strong understanding of Personally Identifiable Information and data protection related to it
• Familiarity in handling customer related data, and marketing data from different sources
• Knowledge of QSR, hospitality, or retail industry is a strong plus
• Familiarity with machine learning concepts and model deployments
• Is results oriented with ability to operate in ambiguity and deliver tangible business results
• Experience working with teams across geographies is a plus
• Working knowledge with cloud-based data warehouses such as Snowflake
• Experience working with analytical tool such as Databricks, Tableau or similar tools is a plus

DECISION-MAKING AUTHORITY:

• Significant decision making or influencing authority in terms of defining vision, strategy, roadmap, and
• Prioritization for a cross functional team spread across multiple product platforms and teams.

DIRECT REPORTS:

• None

Travel Required

• Minimal – 5%

Competencies:

Impact of Decision:

• The impact of decisions by this position to the overall objectives and long-term goals is best described
• Contributes to the completion of company projects and goals

Autonomy:

• The level of autonomy given to this position is best described
• Work is under general supervision; Work is reviewed for adequacy and accuracy throughout the assignment

Complexity and Skills:

• The following statement best describes the complexity of problems and the skills required to solve them.
• Develops solutions to a variety of complex problems. May refer to established precedents and policies.

Depth of Knowledge:

• The depth of knowledge in the given field for this position is best described
• Complete understanding and application of principles, concepts and standards. Fullknowledge of industry practices

Equal Employment Opportunity Policy:

EEO-1 Statement:

It is the policy of Inspire Brands Inc.™ (IRB or the Company) to treat all employees and applicants for employment fairly and to provide equal employment opportunities without regard to race, closes, religion, national original or ancestry, ethnicity, sexual orientation, gender identity, age, disability, genetic information, citizenship, military service or veteran status, marital status or any other characteristic protected under applicable federal, state, or local law. This policy applies to all employment practices including recruiting, hiring, placement, pay, promotions, transfers, training, leaves of absence, and termination. Inspire Brands, Inc. expressly prohibits any form of unlawful employment harassment based on race, color, sex, religion, national original or ancestry, ethnicity, sexual orientation, gender identity, age, disability, genetic information, citizenship, military service or veteran status, marital status or any other characteristic protected under applicable federal, state, or local law. Improper interference with the ability of IRB's employees to perform their expected job duties will not be tolerated