At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
The Product Manager is accountable for the end-to-end stewardship of the product portfolio across all stages of the product life cycle. The role champions consistent, reliable, and customer-centric product experiences that drive sustainable business outcomes, ensuring strong alignment between customer value, commercial performance, and enterprise priorities.
Duties And Responsibilities
- Own and manage the end-to-end lifecycle of the product portfolio, driving adoption, value maximization, optimization, and timely retirement of products.
- Partner closely with Customer-Facing Units (CFUs) to define product strategy, value propositions, channels, and distribution approaches aligned to target customer segments.
- Lead cross-functional collaboration to optimize product profitability, grounded in end-to-end product costing, margin management, and performance tracking.
- Maintain and continuously evolve the product roadmap based on deep customer insights, usage data, and market trends, ensuring alignment with episode priorities, funding, and resource plans.
- Serve as the product authority and steward, ensuring product decisions balance customer experience, operational sustainability, and business objectives.
Top Deliverables
- Product Portfolio Lifecycle Plan: A clear, end-to-end view of products across launch, growth, optimization, and retirement
- Product Strategy & Value Propositions: Defined product strategies per key customer segment with clear value propositions, channel mix, and distribution approach co-created with CFUs
- Product Profitability & Performance Dashboard: Regular tracking of product KPIs with insights that drive pricing, bundling, optimization, or retirement decisions
- Integrated Product Roadmap: Prioritized roadmap anchored on customer insights, usage data, and market trends aligned with business and episode priorities
KPIs
- Product Adoption & Value Realization - measures whether products are growing and delivering value
- Product Profitability & Economics - measures financial discipline and value maximization
- Product Lifecycle Health - measures active portfolio stewardship
- Roadmap Delivery & Strategic Alignment - measures execution and alignment to priorities
- Customer Experience & Product Quality - measures balance between CX, ops, and business
Competencies
- Product Lifecycle Management
- Strategic & Commercial Acumen
- Customer & Insights-Driven Thinking
- Cross-Functional Leadership & Influence
- Decision-Making and Product Judgement
- Execution & Outcome Orientation
Requirements
- 5+ years of product management experience, with deep expertise in portfolio lifecycle management, product strategy, and analytics beyond feature delivery.
- Proven ownership of subscription- or usage-based products, including pricing, entitlements, and lifecycle governance.
- Strong data fluency, using product and usage insights to drive prioritization and trade-offs.
- Trusted product authority, with the ability to influence senior stakeholders, make hard decisions, and solve end-to-end customer journey problems.
Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
