We are seeking a Home-Based Product Data Specialist to support the data entry and optimization of product data across our enterprise platforms. This role ensures the accuracy, integrity, and consistency of product SKUs that feed into NetSuite ERP, OMG, BigCommerce, and other systems. This role is critical in supporting high-volume, high-SKU operations, enabling efficiency across IT, merchandising, and e-commerce teams.
REQUIRED CORE COMPETENCIES
- Analytical Thinking: Ability to analyze complex data sets and identify patterns or issues
- Detail Orientation: Meticulous approach to data entry and validation with zero-tolerance for errors
- Communication: Clear communication skills to interface with technical and non-technical stakeholders
- Problem Solving: Proactive approach to identifying and resolving data quality issues
- Adaptability: Flexibility to adjust to changing business needs and system requirements
- Time Management: Ability to prioritize tasks and meet deadlines in a high-volume environment
WHAT YOU WILL DO
Product Data Management
- Create, update, and maintain product records across multiple enterprise systems with meticulous attention to detail
- Ensure data accuracy and consistency across NetSuite ERP, OMG, BigCommerce, and downstream platforms
- Perform regular data audits to identify and resolve discrepancies, duplicates, and data quality issues
- Manage product hierarchies, categorizations, attributes, and taxonomies according to established standards
- Execute bulk data imports/exports and validate data integrity across system migrations
Cross-Functional Collaboration
- Partner with Category Managers and Merchandising Teams to execute new product launches and promotional assortments
- Work with E-commerce Teams to improve customer experience with enriched product information, including descriptions, specifications, imagery, and metadata
- Act as a technical resource for IT & Data Teams on product-record workflows, integrations, and data standards
- Collaborate with Supply Chain and Operations Teams to ensure SKU data supports inventory management and order fulfillment
Process Optimization
- Identify opportunities to streamline product data workflows and improve operational efficiency
- Develop and maintain documentation for data entry procedures, validation rules, and system integrations
- Create and maintain data quality metrics and reporting dashboards
- Support the implementation of data governance standards and best practices
System Support
- Troubleshoot data-related issues and provide timely resolution to internal stakeholders
- Participate in system testing for platform updates, integrations, and new feature rollouts
- Support data migration projects and system implementations
- Monitor data feeds and automated workflows to ensure continuous system synchronization
WHAT WE LOOK FOR
- High-school diploma or equivalent
- 2+ years of experience in product data management, e-commerce operations, or PIM/Product data management
- Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, data validation, macros)
- Strong understanding of e-commerce product data requirements and best practices
- Experience working with ERP systems (NetSuite experience highly preferred)
- Exceptional attention to detail and commitment to data accuracy
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment
WHAT WE OFFER
- Salary Range: PHP 43,000
- Industry: Promotional
- Job Type: Full-time
- Work Shift: 8:00 AM - 5:00 PM EST (US)
- Workdays: Monday through Friday (US)
BENEFITS OF WORKING WITH US
- Industry-leading salary packages.
- Permanent work-from-home setup.
- Company equipment provided.
- Internet stipends upon hiring.
- HMO Coverage.
- PTO credits and service incentive leaves.
- Major spring and winter company live events.
- Monthly employee appreciation virtual events.
- Company-provided career skills training courses.
- A company culture focused on your personal and professional growth.
WHO WE ARE
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.
If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW
