Procurement Coordinator

Procurement Coordinator (Up to ₱45K | Work-from-Home | FREE AI Certification)

Philippines | Work-from-Home | 9:00 PM–6:00 AM PH Time | Monday–Friday

You own the day-to-day procurement operations for a U.S.-based scratch-made food service company — serving as the first point of contact for delivery issues, invoice discrepancies, vendor paperwork, and site support requests across K-12 and higher-education food service programs. Automated tools already handle much of the routine work; your role is to run those tools, verify accuracy, resolve routine issues directly, and escalate decision-level matters to the Procurement Specialist. Your work follows established vendor workflows, escalation cadences, and reporting cycles aligned with the company's K-12 food service standards.

This is not a pure data-entry or spreadsheet role. You interpret tool output, work through multi-day vendor chase threads, communicate directly with schools and vendors during service failures, and are trusted to know when to solve independently versus escalate. Best suited for professionals who thrive on high-volume operational triage, value sound judgment over technical expertise, and prefer disciplined vendor coordination over reactive task-switching.

You're Likely a Strong Fit If You Have

• 2 years of experience in procurement, supply chain, operations, or a comparable coordination role
• Strong attention to detail — this role is the final review before work leaves the department
• Comfortable communicating with colleagues and vendors during service failures (late deliveries, missed drop-offs, disputes)
• Comfortable using online tools, dashboards, and vendor portals, and able to learn new systems with limited guidance
• Proficiency with Microsoft Excel, Word, and Outlook
• Ability to manage a high volume of open items without losing track, particularly during peak periods
• Sound judgment on what to handle independently versus what to escalate — this matters more here than in a typical coordinator role
• Comfort reading invoices and reconciling them against orders to identify errors
• Willingness to work a permanent night shift (9:00 PM–6:00 AM PH Time) aligned with U.S. business hours from a stable home-office setup

Strong Signals

• Prior experience in K-12 or higher-education food service operations
• Familiarity with National School Lunch Program (NSLP) requirements, crediting, and portion sizes
• Experience with vendor or procurement management systems and dashboards
• Prior experience with vendor portals such as US Foods, Performance Food Group (PFG), or comparable distributors
• Familiarity with sales-tax exemption processes and vendor onboarding documentation (W-9s, insurance certificates, food-safety documents)
• Comfort using AI tools to accelerate research, quality review, and reporting

What You'll Own

Delivery & Vendor Issue Resolution

The largest share of your day. You own first-line response on delivery issues — running tool output, chasing carriers, and keeping sites updated.

• Monitor incoming deliveries; act on automated flags for late trucks, missed stops, and delivery discrepancies
• Serve as first contact for schools and sites during delivery problems — confirm revised times and resolve routine issues with vendors
• Manage multi-day chase threads with carriers to closure
• Escalate to the Procurement Specialist when issues involve money owed back to the district, patterns of vendor non-performance, or anything beyond a one-off

Frontline Requests & Invoice Reconciliation

You are the front door for internal procurement questions and the reviewer of every invoice discrepancy the tools flag.

• Serve as first point of contact for procurement questions from internal teams across 8+ regional Slack channels and direct messages
• Review, personalise, and send drafted first replies; track every open request through to resolution
• Review invoice discrepancies flagged automatically — duplicate charges, incorrect pricing — and resolve or escalate
• Confirm invoice totals against vendor statements; follow up on open credits, disputed charges, and delivery fees
• Field initial questions on NSLP crediting and portion sizes; refer items requiring sign-off to Culinary

Order Guides, Pricing & Vendor Research

You maintain the pricing intelligence and order guide integrity that sites depend on — the strategic work worth protecting.

• Review weekly price-change reports before distribution; confirm flagged increases are genuine, not billing errors
• Distribute weekly updates to sites using existing templates — items to avoid, alternate vendors to source from
• Request vendor price quotes for market-priced items (produce, seafood) as directed
• Maintain the price-comparison log and flag price gaps worth negotiating
• Conduct preliminary research on potential new vendors; organise and verify auto-gathered pricing and company info
• Maintain site-level order guides at the Procurement Specialist's direction — unlock, add, remove, and reorganise items
• Handle recall verification — match affected lot and batch numbers against invoices and notify affected sites

Vendor Paperwork, Records & Special Projects

You keep vendor documentation clean, records accurate, and support the projects that improve how the department operates.

• Collect onboarding documentation from new vendors (W-9s, insurance certificates, food-safety documents) and follow up until complete
• Collect and file sales-tax exemption and resale certificates using the standard form
• Confirm vendor payment methods; correct vendor account records including contact names, shipping addresses, and duplicate accounts
• Complete weekly inventory worksheet refreshes for US Foods, Performance Food Group, and other vendor portals
• Add context to weekly reports for the Procurement Specialist before distribution
• Support special projects: regional distributor transitions, storage or equipment problem-solving, food-safety recall response, vendor contract review, grant paperwork, and training materials

About the Company

A U.S.-based scratch-made food service company delivers fresh, from-scratch meals to K-12 schools and higher-education institutions nationwide, working through a structured vendor network and site-level procurement systems. Known for quality food standards, structured procurement operations, and National School Lunch Program compliance, offshore team members work within established vendor workflows, defined escalation paths, and structured procurement reporting cycles aligned with U.S. school food service requirements.

What This Role Gives You

Benefits of GoTeam

Accelerate Your Personal Growth

• Company-provided laptop + second monitor
• Industry-best HMO for 1 dependent + extended dependents (₱300,000 coverage, private room, ₱10,000 meds reimbursement)
• Option to enroll up to 4 additional dependents via salary deduction
• ₱1M life insurance coverage
• Membership in GoTeam Sports Club, Yoga, and Wellness Programs

Unlock Your Possibility

• Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization
• 5 service incentive leave (SIL) days after your first work anniversary
• Salary loan access (post-regularization)
• Employee discounts, raffles, and Day-1 welcome gift
• Opportunity to win a trip to Bali through company programs

Live Your Purpose

• Join GoTeam Cares volunteer programs
• ₱10,000 referral bonus + Opportunity to win a trip to Bali
• Monthly gratitude events, team dinners, and leadership talks

Your Family's Benefits

• 24/7 financial, legal, and counseling support (up to 4 family members)
• Free telemedicine consultations
• Virtual family events and prize opportunities

OUR HIRING PROCESS

What Happens After You Click Apply

When you click Apply, you'll be taken to Multiplai Interview Room — our AI-powered, self-guided interview experience designed to be fair, flexible, and stress-free. You can start immediately or complete it later at a time that works for you.

What you'll need:

• Stable internet connection
• Desktop or laptop
• Headset

You'll answer interview questions at your own pace — no live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with next steps.

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