Schedule: Monday to Friday (07:00 AM-04:00 PM PHT)
What are we looking for
Skills Required
- 3+ years experience in Procurement, Customer Service, Administration, or Order Coordination
- Proficient in Microsoft 365 Suite (Excel, Word, Outlook, Teams, SharePoint)
- Experience using CRM and ticketing platforms such as HubSpot
- Strong systems and software navigation skills across multiple platforms
- Exposure to procurement, purchasing, supplier coordination, and order processing workflows
- Ability to manage and update records, documentation, and databases accurately
- Strong understanding of administrative and customer support processes
- High attention to detail with strong organisational and multitasking capabilities
- Strong written and verbal communication skills with stakeholder coordination experience
- Technical aptitude with ability to quickly learn internal systems and processes
Candidates who are available to start immediately will be highly regarded.
What will you doProcurement & Order CoordinationAdministration & Systems SupportInternal Team Support
- Customer Support Coordination
- Monitor and manage incoming support tickets
- Assist customers with general enquiries
- Coordinate responses between internal teams and customers
- Ensure tickets are followed through to completion
- Escalate technical issues where required
- Process and place supplier orders
- Liaise with suppliers regarding deliveries and order updates
- Track materials and follow up on delays
- Assist with purchasing coordination and stock-related administration
- Resolve discrepancies in orders or deliveries
- Maintain accurate records within HubSpot and internal systems
- Perform data entry and system updates
- Manage engineering certificates and customer documentation
- Assist with reporting and operational tracking
- Maintain internal help files and process documentation
- Work with engineering and software teams to coordinate issues
- Help track support requests and software-related matters
- Assist in improving workflows and internal processes
- Learn and work across multiple business systems and platforms
Join the awesome team and enjoy these benefits & perks:
- Officebased
- Financial Assistance Program
- Mandatory Government Benefits and 13th Month Pay
- Regular Company Events, Work Life Balance, and Career growth opportunities.
JOIN CONNECTOS NOW!
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
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Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
