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Proctor Agent
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Key responsibilities
• General knowledge of Windows based applications
• Must have strong verbal communication skills
• Must be able to think quickly and solve customer concerns
• Ability to operate independently with minimal supervision
• Must be detail-oriented and accurate
• Ability to multi-task and perform various duties including but not limited to taking phone calls, chats, emails, handling mailbox cases, and closing Zendesk tickets
Job ID: 152543617
