REASONS TO APPLY
- Hybrid work
- Dayshift with fixed weekends off
- Work-life Balance
- Empowering work environment and culture
- Competitive salary and benefits
- Supportive, collaborative teams across function
ABOUT US
Steadfast Group is the largest general insurance broker network and group of underwriting agencies in Australasia, with growing operations in Asia, Europe, and the US.
Based in Bonifacio Global City Taguig, Steadfast Shared Services in the Philippines is expanding its Finance and Technologies teams.
We are proud of our diverse mix of people and skills, coming together across multiple businesses to support our broker network and create next generation thinking, systems, and technologies that will drive the insurance sector forward. Ours is an exciting, progressive organization where you can build a meaningful professional career alongside some of the brightest people in the insurance industry.
ABOUT THE ROLE
This role is to support the Processing team in Sydney. Primary responsibility is to ensure that all movements in the Trust Account are accurately accounted for including but not limited to daily receipting, payments, drawings, etc. The role also includes data entry and processing of invoices for sending to clients.
REQUIRED EXPERIENCE
The successful candidate preferably may have a minimum 1-2 years experience gained in a professional services/financial institution/insurance environment. Previous experience in Accounts Receivable/Payable function in an insurance industry or in Client Servicing will be an advantage.
Open to consider star fresh graduates, with the willingness to learn and the right attitude on repetitive tasks.
ESSENTIAL QUALITIES / EXPERIENCE
- High attention to detail and quality, fast learner and with the desire to understand business processes
- High aptitude in working with volumes of data
- Effectively work with a team and others to meet timelines, objectives and KPIs
- Eager to take full responsibility and accountability for tasks assigned
- Excellent interpersonal and time management skills – liaison with onshore counterparts, and various internal/external stakeholders
- Good written and verbal English communication skills
- Highly motivated and honest, committed to high professional ethical standards and a diverse workplace and adaptable to change in a fast-paced environment
- Flexible and driven, ability to multi-task and work under pressure or time constraints
- Analytical and accurate, organized, detail oriented and simple problem-solving skills are must-haves
- Continuous process improvement mindset and pro-activeness required
- Experience working with INSIGHT, Winbeat and other similar system will be an edge
- Competent in Microsoft Office, at least intermediate MS Excel required
- Able to execute sets of agreed processes to ensure efficient, timely and accurate information delivery
KEY RESPONSIBILITIES OF THE ROLE
Efficient and timely delivery of broking/underwriting system processing
- Daily client receipt processing (via file uploads or individual manual payments) properly recording and matching them against policies in the system and bank statements
- Daily reconciliation of trust account movements to system transactions
- Regular payments to insurers, authorized representatives and client refunds
- Processing income and GST drawings
- Month end close and report running process for multiple brokers
- Processing and sending of invoices to clients
- Assist in gathering evidenceda and support for broking system audit
- Assist ad-hoc and/or general queries, as required
Standard Operating Procedures (SOP)/Documentation Ownership
- Ensures documentation requirements (e.g. checklists, templates, manuals/procedures, process maps, KPI's, dashboards, etc.) of the end-to-end Broker Processing functions and all its related supporting functions are maintained/updated timely and reviewed on a periodic basis
- Other Ad-hoc and/or required deliverables.
