Qualification:
- At least 2 years of experience with understanding of process mining
- Hands-on experience of identifying value opportunities using any Process Mining tool, such as Celonis and so on
- Certified expertise as functional value architect for process discovery and mining tools like Celonis, Signavio, UiPath Gold
- Conceptual understanding of as-is processes in supply chain and ability to design to-be process
- Experience with automation solutions will be a plus
- Knowledge of data collection approach, data cleansing, data modelling, process discovery, process analysis and insights
- Strong communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels
Duties and Responsibilities:
- End to End ownership of Continuous Improvement initiatives (inclusive of Definition, design, launch and execution)
- Establish business improvement operating rhythm for assigned project/s
- Source, cleanse and analyze data to understand how processes are performing and to baseline improvements.
- Conduct cost, benefit, and impact assessments and communicate results to Project Sponsor and key stakeholders
- Engage stakeholders to define requirements, ensuring strategic and operational alignment Lead and contribute to the development of business processes and work instructions
- Lead the reengineering of existing processes to improve the employee and agent experience Produces quality deliverables in line with
- Continuous Improvement program governance requirements
- Partner with the broader team to achieve tangible and measurable business improvement
