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Shopee

Process & Knowledge Management Executive (Shopee)

Shopee
Philippines
Fresher
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  • Posted 10 hours ago
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Job Description

Job Description:

  • Create, update, and maintain SOPs, playbooks, guidelines, and FAQs
  • Translate operational workflows into clear, structured documentation
  • Review existing SOPs to identify gaps, inefficiencies, or outdated logic
  • Apply critical and logical thinking to improve processes and documentation quality
  • Collaborate with operations and cross-functional teams to capture process changes
  • Maintain knowledge repositories and ensure version control and documentation standards

Requirements:

  • Bachelor's Degree
  • Good attention to detail and Comfortable with documentation tools (Google Docs, etc.)
  • Strong written communication and structured thinking skills
  • 01 year of experience fresh graduates are welcome.

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Employment Type:
Full time

About Company

Shopee

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 138873097

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Last Updated: 14-01-2026 11:51:28 AM
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