Process Automation Engineer

Engineer Smarter Workflows Across the Global Automation Industry

Modern businesses need intelligent automation that turns complex processes into reliable, scalable results. The Process Automation Engineer builds production-ready workflows, integrations, and AI-enabled solutions that strengthen operations across global environments. Expand your technical capabilities, contribute reusable innovations, and build a long-term global career with Emapta, where top 1% talent creates meaningful business impact while advancing through structured learning and collaboration.

Snapshot

• Employment Type: Full-time
• Work Setup: Hybrid, Makati
• Shift: Day Shift, Weekends Off

Benefits

• Competitive Salary Package
• Day Shift schedule
• Hybrid work arrangement
• HMO coverage with free dependent upon regularization
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

Educational Background

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience

Experience

• At least 3 years of experience building workflow automations or integrations, with demonstrable production work using n8n, Make, Zapier, Power Automate, or similar platforms
• Experience integrating APIs and managing data transformation, error handling, and authentication within automated workflows
• Exposure to AI-assisted automation, including LLM API calls and document processing, is a strong advantage

Required Skills

• Strong hands-on skills in n8n or an equivalent platform, including complex branching, error handling, and sub-workflows
• Working proficiency in JavaScript or Python for custom workflow steps and data manipulation
• Practical knowledge of workflow automation, API integration, data transformation, and version control
• Disciplined engineering practices in documentation, testing, and version control
• Clear communication and effective collaboration with analysts, technical teams, and non-technical process owners

Preferred

• Experience using LLM APIs and prompt-driven workflow steps
• Familiarity with databases, webhooks, and common SaaS ecosystems, including CRM, ITSM, and HRIS platforms
• Relevant automation platform certifications

Responsibilities

Automation Design and Development

• Design and build workflow automations and integrations using the tower's technology stack, including n8n and adjacent platforms, transforming documented process requirements into functional, tested solutions.
• Incorporate AI components, including LLM steps, document intelligence, and agentic patterns, in accordance with the AI Tech Lead's designs and standards.
• Apply the tower's engineering standards for version control, testing, error handling, logging, documentation, and secure credential management.

Deployment and Support

• Deploy automations across client and internal environments and support stabilization, monitoring, and defect resolution.
• Maintain runbooks and operational documentation to ensure automations can be supported beyond the original developer.

Requirements and Collaboration

• Collaborate with process specialists and client subject matter experts to confirm requirements, edge cases, and exception-handling scenarios before development.
• Provide effort estimates and technical input during solution development when required.

Capability Development

• Complete the tower's defined skills development program, progressing from workflow automation to programming, AI engineering patterns, and additional platforms according to the agreed development plan.
• Contribute reusable components and standardized patterns to the tower's asset library.

Discovery and Solutioning Support

• Develop feasibility spikes and proof-of-concept automations during discovery and pursuit phases.
• Prepare effort estimates for proposed automation scopes.

Other Responsibilities

• Perform other duties assigned by authorized company representatives through written or verbal instructions.

Join Emapta, recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.

Be part of a team that showcases Filipino excellence to the world. With over 30 offices across 11 countries and 1,200+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.

At Emapta, you're not just joining a company-you're becoming part of a thriving community of 12,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.

We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire.

Tim Vorbach, CEO

#EmaptaEra