Process Associate, GBS Finance Operations (AR)

APL Logistics

Philippines

Fresher

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Posted 18 hours ago
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Job Description

Job Description

Responsible for ensuring accurate and timely check/ wire transfer application and settling application disputes in timely manner to avoid collection being delayed. Works closely with customer and collection team to ensure unapplied cash is solved within 48 hours.

Responsibilities

Ensures timely check/wire transfer application to ensure KPIs are met
Follows up with customer for payment details upon their remittance
Ensures issues not resolved are escalated to the manager on a timely basis
Monitors the Unapplied Cash report for unapplied cash > 5 days and resolves any related issues with Scottsdale/FMH AR collectors and ACS123 biller
Ensures move payment done on time, AP/AR Netting checking is done
Works closely with Scottsdale/FMH AR collectors to ensure customer's disputes are resolved and liaise with other stakeholders to ensure prompt resolution
Responsible to extract necessary information from the systems and be able to deliver the information to the stakeholders upon their request
Monitors and ensures emails are being replied within the same day and being resolved promptly
Ensures an up-to-date knowledge transfer documentations are maintained for ease of reference and access
Participates in continues improvement activities and suggest ways to better streamline and improve the processes
Other ad-hoc tasks which may be assigned from time to time & acts as a back-up team member on daily task as when required

Qualifications

Candidate must possess at least a Diploma, Post Graduate Diploma, and Professional Degree in Business Administration/Business Management/Finance/Accountancy or equivalent.
Prior AR experience dealing with multiple parties and high volume work load in a Transportation environment preferred
Possesses strong analytical skills and accounting knowledge
Proficient in Microsoft Word, Excel, SAP & Outlook
Data entry experience required
Excellent written and spoken English