Principal Telco / BSS Solution Architect
Amihan Solutions- Posted 3 hours ago
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Job Description
This is a senior architecture role for someone who can translate business intent into clear domain designs, challenge platform assumptions, and drive architectural decisions through to implementation and governance.
Responsibilities
- Design end-to-end commercial and service architecture across Product > Offer > Contract > Order > Service > Usage > Charge > Invoice. Ensure ServiceNow, Business Central / ERP, billing and operational platforms form one coherent lifecycle architecture rather than separate system projects.
- Own Customer / business intent > domain design > implementation requirements > quality gate > acceptance.
- Deliver commercial vs technical product model, bundles, options, characteristics, services and resources.
- Define catalogue and contract lifecycle including versions, effective dating, amendments, MACD, migrations and successors.
- Design customer order, service order, decomposition, fulfilment, provisioning and activation architecture.
- Design billing for recurring, one-time, usage / metered, commitment, included quantity, overage, credit and adjustment cases.
- Define core business objects, systems of record, data ownership, lifecycle events, APIs and integration boundaries.
- Establish platform responsibility decisions and implementation guardrails across ServiceNow, ERP / BC, billing and operations.
- Produce end-to-end Product-to-Cash / Service lifecycle architecture.
- Produce commercial vs technical product and product-lifecycle model.
- Produce contract, order and service-decomposition model.
- Produce billing capability model and platform option assessment.
- Produce ServiceNow / Billing / ERP responsibility matrix.
- Produce core domain information model and systems-of-record matrix.
- Define lifecycle events, integration principles and architecture decision records.
- Establish SI quality gates and implementation guardrails.
Qualifications
- Bachelor's degree in Computer Engineering or Software Engineering in a related technical field or equivalent practical experience.
- 12-15+ years in Telco BSS / OSS or complex subscription and usage-based services architecture.
- Deep product catalogue, CPQ, contract, order, service decomposition, provisioning, usage, rating and billing expertise.
- Experience designing across multiple BSS / OSS and enterprise platforms.
- Strong domain and information-modelling capability, independent of any single platform vendor.
- Able to challenge standard-function claims and convert business semantics into implementable decisions.
- ServiceNow SOM / TMT plus platforms such as Salesforce Industries, Amdocs, Netcracker, Hansen, Aria or Oracle Communications.
- Microsoft Dynamics / Business Central and subscription-billing integration.
- Complex B2B infrastructure, colocation, metered power or usage-based billing.
- Legacy BSS replacement and event-driven integration architecture.
- This person thinks from the business lifecycle towards platforms. Before discussing screens or products, they define the business object, owner, lifecycle, triggering event and consumers.
- The role is an independent cross-platform design authority, not a representative of one vendor stack.
Benefits
- Be part of an epic team that prioritizes your personal and professional growth
- HMO insurance coverage starts from the 1st working day.
- Vacation and sick leave credits (pro-rated) start from the 1st working day.
- Company-issued laptop included to ensure smooth and efficient work experience
- Earn rewards with our Employee Referral Program
- Enjoy flexible working time that align with the client's core hours
- Flexible work location, several office locations across Metro Manila and work-from-home (WFH)
- Access to free training, certification programs, and fun community/social activities
- Collaborate in an international, multicultural working environment
More Info
Key Skills
About Company
About Us
Amihan Solutions is a Swiss-owned and managed company, which started the business operations and in mid-2021 in the Philippines and Switzerland. Amihan Solutions brings more than 11+ years of quality distributed delivery management know-how, and over 7+ years of working in the Philippines, delivered over 200+ software projects to clients in Switzerland, other countries in Europe, and worldwide. Established and proven processes ensure the quality delivery expected by any clients, an provides a working environment to ensure employee satisfaction, leading to a high-performance team, committed to serve the client needs.
The vision of Amihan Solutions is to promote Filipino digital talents to companies in Switzerland and globally, that share the values of people empowerment and development to grow together as an organization and as an individual contributor.
Amihan Solutions stands with all its employees, and as an organization for Quality, Commitment, Growth and Simplicity. With those core values embedded into systems, processes, and individuals; Amihan Solutions supports the business goals of our clients.
Apart from supporting the efficient growth of our client’s business and employees along with it, Amihan Solutions shares part of the Expert Module Fee to support projects (CSR) to in the area of people development and education, which is essential to build a sustainable long-term living.