In This Role, Your Responsibilities Will Be:
- Serve as the technical authority for complex customer requirements and solution design.
- Lead resolution of Tier 3 and above technical issues, including critical escalations and quality concerns.
- Partner with sales and proposals teams to define winning technical strategies for project pursuits.
- Build strong customer relationships and position Emerson technologies as the preferred choice.
- Develop and maintain high-quality training materials aligned with global standards.
- Coach and develop technical specialists to elevate team capabilities.
Who You Are:
You are a strategic thinker and technical leader who thrives in solving complex challenges. You bring a strong customer focus, a collaborative mindset, and the ability to influence stakeholders at all levels. You are passionate about developing innovative solutions that create real business impact. You excel in dynamic environments, demonstrate sound decision-making, and effectively translate technical expertise into practical, customer-focused outcomes.
For This Role, You Will Need:
- Bachelor's degree in Engineering (Instrumentation & Control, Chemical, Mechanical, Electrical, or related field).
- At least 10 years of experience in instrumentation, automation, or measurement solutions.
- Deep technical expertise in Measurement Solutions product portfolios (e.g., Flow, Analytical, Measurement).
- Strong experience in technical support, solution design, and customer engagement.
- Excellent communication, analytical, and problem-solving skills.
