Presales Engineer

Job summary:

Design technical solutions, prepare BoQs, conduct demos and POCs, and support customers across CCTV, security, networking, AI and IoT projects.

Job Responsibilities:

• Handle end-to-end pre-sales activities, including customer requirement analysis, solution design, Bill of Quantities (BoQ), and technical proposal preparation.
• Understand customer requirements and recommend suitable technical solutions based on project needs.
• Conduct customer visits, technical discussions, product demonstrations, solution presentations, and product trainings.
• Provide technical support for Proof of Concept (POC), bidding, technical clarifications, and other project-related requirements.
• Support project handover and coordinate with relevant teams to ensure smooth implementation and delivery.
• Gather customer feedback, market trends, competitor information, and industry requirements to identify potential solution opportunities.
• Work closely with Sales, Product, and Project Delivery teams to develop opportunities and support business targets.
• Provide technical guidance to customers, partners, system integrators, and other stakeholders throughout the sales cycle.

Job Qualifications:

• Bachelor's degree in Electronics Engineering, Electrical Engineering, Computer Engineering, Information Technology, Computer Science, or other related fields.
• At least 5 years of experience in Pre-Sales, Solution Engineering, Systems Integration, Technical Sales, or a related technical role.
• Experience in CCTV, Video Surveillance, Access Control, Physical Security, Networking, AI, IoT, or integrated technology solutions is highly preferred.
• Strong knowledge of solution design, system configuration, BoQ preparation, and technical documentation.
• Experience in product demonstrations, POC, bidding, and customer presentations is an advantage.
• Strong presentation, communication, and customer engagement skills.
• Good command of written and spoken English.
• Willing to conduct customer/site visits and travel as required.

Key Competencies:

• Customer-oriented with strong technical and customer engagement skills.
• Strong problem-solving and analytical ability.
• Proactive, responsible, and results-driven.
• Able to manage multiple projects and priorities.
• Fast learner and adaptable to new technologies and solutions.
• Strong teamwork and cross-functional collaboration skills.