Premium Audit Team Lead

Role: Premium Audit Team Lead

Job Description

Premium Audit Team Lead-is responsible forinterpreting, analyzing, and processingvarious activities in support ofPremium Auditoperations. The candidatewill need to perform activities with a high degree of accuracy and consistently meet servicelevel requirements as well as being the point of contact of the team.

Interpret data, analyze results, and process transactions in various systems in
support of the following areas:
oPremium Audit Nexus system
o PolicyDecisions
oOtheroperations, as needed.
. Prepare and issue documents and reports accurately, as per specifications.
. Interact with team and customers asrequiredto complete deliverables.
. Communicate issues or queries ona timelybasis to ensure quick resolution.
.Assistwith troubleshooting and improving processes, as needed.
. Responsible for Daily Operations of the team (Workload and Workforce
Management)
. Manage Team Attendance, Team Schedule, and PTO
.Participatein the interviewing and selection process of staff.
. Coordinate with Manager for Capacity Planning
. Coordinate Training (New Hire or Cross Training) and suggest trainingplanto
Manager.
. Ability to prepare Production & Quality Reports and Analysis

Qualifications

More than 7 years of relevant workexperiencepreferably in insurance and
reinsurance industry
. Can work under pressure and tight deadlines and prioritize tasks accordingly.
Organized and very systematic in handling tasks at hand.
. Excellent MS Office, Excel skills
.Demonstratedproject management skills.
. Excellent communications skills, both verbal and written
. Strong analysis and data processing skills
. Strong leadership skills with an ability tomaintainhigh levelof enthusiasm,
motivation, and commitment, leading to the achievement of a desired vision,
values, and superior performance.
. Strong interpersonal skills and the ability toestablishand maintain excellent
working relationships.

• Strong leadership skills with a proventrack recordofhigh-qualityresults

• Continualimprovementmindset andpositiveinfluence

• Demonstratedorganizational skillswith flexibility to changing requirements

• Strong customer service orientation with an ability to understand, improve workflow and processes

• Excellent communication, both verbal and writtenwith fluency in the English language

• Strong analytical skillsand financial acumenwith the ability to collectand analyzeinformation with attention to detail and accuracy

• Workingknowledge of standard insurance& reinsuranceterminology

• Proficientin MicrosoftOffice,Excel,Smartsheets,PowerBI.

• Strong analytical andproblem solvingability

Additional Information

• Bachelor's Degree