Job Summary
We are seeking a FusionSolar Presales / Postsales Engineer to support Huawei FusionSolar solutions across residential, commercial, and utility-scale solar projects in the Philippines. The role covers customer-facing technical support before and after sale, solution design assistance, product training, commissioning coordination, troubleshooting, and lifecycle service support.
Key Responsibilities
- Support the sales team with technical solution design, product positioning, and proposal preparation for Huawei FusionSolar projects in the Philippines.
- Conduct technical presentations, product demos, and customer training for installers, partners, EPCs, and end users.
- Assist in sizing, configuration, and validation of FusionSolar solutions based on project requirements.
- Provide postsales technical support, including troubleshooting, issue isolation, warranty coordination, and escalation handling.
- Coordinate with internal service teams and partners to resolve field issues efficiently.
- Support commissioning, site checks, and handover activities when required.
- Maintain documentation, technical reports, and customer feedback logs.
- Help build strong partner relationships and support Huawei's local ecosystem of solar installers and service partners.
Qualifications
- Bachelor's degree in Electrical Engineering, Electronics Engineering, Renewable Energy, or a related field.
- Experience in solar PV, inverter systems, power electronics, or technical support is preferred.
- Good understanding of solar plant components, grid-tied systems, and energy storage is an advantage.
- Strong communication and presentation skills for customer-facing technical work.
- Ability to handle multiple projects, field issues, and partner coordination.
- Willingness to travel within the Philippines for site support and customer visits.
- Licensed engineer is preferred but not required depending on the level of the role.
Preferred Skills
- Experience with Huawei FusionSolar or similar solar monitoring platforms.
- Familiarity with commissioning, O&M, and after-sales support in PV projects.
- Ability to read electrical drawings, datasheets, and single-line diagrams.
- Basic knowledge of networking and monitoring systems.
- Strong problem-solving and customer service mindset.
