Salary: P40,000 to P50,000 (Monthly Package)
Schedule: Monday to Friday (08:00 AM to 12:00 PM PHT)
What are we looking for
- Experience in business administration, systems optimisation, or allied health practice support.
- Knowledge of practice management software (Cliniko preferred), billing systems (Medicare), and accounting software (Xero).
- Experience in the allied health or healthcare sector.
- Experience in mapping or documenting work processes
What will you do2.Billing and Financial Administration3. Appointment and Calendar Management4. Administrative Support
- Systems and Process Improvement
- Review and optimise the use of Cliniko (practice management software) to enhance efficiency and functionality.
- Develop templates, workflows, and policies to support improved system use.
- Identify opportunities for streamlined data management and reporting
- Manage integrated billing processes, reducing manual data entry and duplication.
- Prepare invoices, reconcile billing information and maintain orderly and secure financial records.
- Liaise with external organisations to clarify billing requirements, resolve issues and support timely payments.
- Maintain structured appointment scheduling processes that support smooth client flow and practitioner planning.
- Set up and manage reminders, recalls and follow-up communication to assist with appointment attendance and continuity of care.
- Monitor upcoming tasks and administrative deadlines to ensure that key activities are completed on time.
- Address scheduling issues promptly and help maintain consistency in appointment types and session lengths.
- Assist with general administration including file organisation, data entry and communication with clients and stakeholders.
- Maintain secure, high-quality client records in compliance with privacy and data protection requirements.
- Prepare and collate practice data to support monitoring, planning and compliance.
- Provide additional administrative duties as required to support practice operations.
JOIN CONNECTOS NOW!
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
Our client is a person-centred practice dedicated to improving mobility, comfort, and overall wellbeing through expert podiatric care. Based in Melbourne's north and servicing clients across Melbourne, they provide comprehensive services including foot and ankle assessments, sports injury management, diabetic foot care, orthotic therapy, and preventative teatment plans tailored to individual needs.
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Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes. 
