Power Apps Support Engineer

As an Application Support Engineer, you will spend your day investigating and resolving issues across various critical business systems. Your role involves closely monitoring system performance, collaborating with different teams to understand challenges, and ensuring smooth operation of software applications. You will engage in problem-solving activities that require attention to detail and a proactive approach to maintain system reliability and user satisfaction.

Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to gather information and troubleshoot complex issues.
• Document findings and solutions clearly to support knowledge sharing within the team.
• Continuously improve support processes to enhance efficiency and effectiveness.
• Assist in the testing and validation of software updates to prevent future issues.

Qualifications:

• Expert proficiency in Microsoft Power Apps.
• Strong understanding of application lifecycle management and support methodologies.
• Experience in diagnosing and resolving software issues in a timely manner.
• Familiarity with integration of Microsoft Power Apps with other Microsoft services and platforms.
• Ability to analyze system logs and performance metrics to identify root causes.
• Excellent communication skills to effectively collaborate with technical and non-technical stakeholders.