Policy Service Assistant
Policy Service Assistant
field outsource asia inc.,Fresher
- Posted 2 months ago
- Be among the first 10 applicants
Job Description
HIRING! HIRING! OFFICE STAFF OPEN FOR FRESH GRADS
Responsibilities
Policy Services Assistant
Objectives
Tasks and Responsibilities:
- policy service assistant/office staff
- fresh graduates are all welcome to apply
- must be a graduate of any bachelor's degree
- excellent in using ms office word or excel, also in google spreadsheets
- strong organizational and communication skills
Responsibilities
Policy Services Assistant
Objectives
Tasks and Responsibilities:
- Assist in the creation, updating, and maintenance of client policies. Ensure all documents are filed and updated accurately.
- Input policy information into internal systems, maintaining a high level of accuracy to minimize errors.
- Respond to client inquiries regarding policy details, status, or amendments. Provides support via email, phone, or in-person interactions.
- Documentation Management: Process incoming policy applications, renewals, and cancellations. Ensure that all documents are compliant with regulatory and company standards.
- Assist in handling policyholder claims, including collecting relevant information, submitting documents, and tracking progress.
- Ensure policies and procedures align with company guidelines and regulatory requirements.
- Reporting: Generate reports related to policy statuses, outstanding claims, and other administrative tasks for management review.
- Work closely with underwriters, claims adjusters, and other departments to facilitate smooth operations.
- Investigate and resolve discrepancies or issues that arise during the policy process.
- Maintain accurate and organized records, ensuring the confidentiality of client data.
- Monitor upcoming policy renewals and process cancellations when required.
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Key Skills
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