Platform Product Management Specialist (IAM)

CORE PROFILE

Own the strategy and delivery of Identity and Access Management Platforms for Maya's Consumer and Enterprise channels, so that customers, merchants, and partners can register, log in, and access Maya products securely and without friction.

NATURE OF WORK

Platform Product Strategy & Roadmap

• Own the identity and access product strategy and roadmap.
• Own registration, login, account recovery, and access management journeys.
• Lead key initiatives such as Multi-Factor Authentication (MFA), User Access Management (UAM), and OpenID Connect (OIDC)-based login and account linking.
• Build scalable solutions for different customer and merchant segments.

Identity & Access Management

• Manage IAM platform capabilities to support Maya's different channels, products, services and partners
• Manage the full identity lifecycle, from account creation to deactivation.

Security & Compliance

• Ensure products meet security and regulatory requirements.
• Build controls that reduce fraud and unauthorized access.
• Support governance and audit requirements.

Product Delivery

• Discovery sessions with Stakeholders and Product teams to identify points of improvement
• Manage product priorities, backlog, and delivery.
• Partner with Engineering, UX, Risk, Compliance, and Business teams.
• Embed security and compliance throughout the product lifecycle.

Data & Improvement

• Track identity and access metrics such as registration conversion, login success rate, account recovery completion, and MFA adoption.
• Identify friction points and continuously improve the experience.

DISPLAYED SKILL MASTERY

Behavioural

• Merchant/customer-centric thinking
• Strategic and systems thinking
• Stakeholder management
• Decision-making in complex environments
• Strong ownership and accountability

Technical

• Authentication, MFA, login, and account recovery
• Identity and User Access Management (UAM)
• Roles and permissions
• Identity protocols and standards such as OpenID Connect and OAuth 2.0
• Security and compliance fundamentals

REQUIRED QUALIFICATIONS

• 6+ years of Product Management experience, ideally covering identity, access, or application security.
• Experience in fintech, banking, or another regulated industry.
• Experience building products for SME, enterprise, B2B, or merchant customers.
• Experience in Identity protocols and standards such as OpenID Connect and OAuth 2.0
• Knowledge of Authentication, User Access Management, roles, permissions, and enterprise account structures.
• Experience delivering products with regulatory and compliance requirements.
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.