Platform and Community Growth Strategist

• Location: Remote anywhere in the APAC region, SEA is prioritized
• Work arrangement: Full-time
• Compensation: attractive monthly salary with full statutory mandatory benefits in accordance to applicant's country.
  
  

About the client:


We are hiring for our client, the big player and leader in the artificial intelligence (annotation) sector. You will be informed about the client once you get shortlisted.

The client is a global leader in providing high-quality training data and data-platform solutions that power enterprise AI — from text/audio labeling to large-scale image/video annotation and LLM customisation.

Key Responsibilities:

• Manage the end-to-end contributor lifecycle, including onboarding, engagement, retention, and long-term participation.
• Improve contributor experience by gathering user feedback and partnering with Product,
• Engineering, Recruitment, and Project teams.
• Develop contributor segmentation, rating, and incentive programs.
• Create SOPs, onboarding materials, and training programs.
• Monitor operational metrics and recommend improvements.
  
  

Requirements:

• 5+ years in crowd/platform/community/marketplace operations.
• Experience managing contributor, freelancer, gig economy, or marketplace ecosystems.
• Cross-functional collaboration with Product, Engineering, Operations, and Analytics.
• Strong analytical and problem-solving skills.
• AI data services or crowdsourcing experience preferred
  
  

Expected Deliverables:

• Increase contributor activation, engagement, and retention.
• Improve contributor matching through tagging and segmentation.
• Drive platform improvements from operational feedback.
• Establish SOPs, onboarding, and training materials.
• Deliver dashboards and operational insights.